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Installation & Licensing

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Post 1 of 26
Accepted Solution

Can't Download Material library for Revit 2017

10564 Views, 25 Replies
05-12-2016 12:04 PM

Ive been trying to download revit for about 3 weeks now and evry time i try and dowload the Low Image material library it will get to a certain MB, then it will show (connecting) on the status bar and wont do anything else. Ive tryed to let it sit on (connecting) over night and nothing had changed.   

If you are having problems downloading your 2017 software from your Autodesk Accounts page or from the Trial version, then please see this list of downloads provided here:

http://forums.autodesk.com/t5/installation-licensing/community-downloads/td-p/6314550

Good Luck!

@rp6207

 

I think your issue is failing due to the method you're using..  If you did follow the steps for a separate download you wouldn't be seeing a dialog stating connecting...

 

Download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

Post 2 of 26

Re: Can't Download Material library for Revit 2017

05-12-2016 12:16 PM in reply to: lucas.cox

If you are having problems downloading your 2017 software from your Autodesk Accounts page or from the Trial version, then please see this list of downloads provided here:

http://forums.autodesk.com/t5/installation-licensing/community-downloads/td-p/6314550

Good Luck!

Post 3 of 26

Re: Can't Download Material library for Revit 2017

05-23-2016 09:29 AM in reply to: lucas.cox

Having the same issue with Autocad MEP 2017 FAB content.  Any Advice?

Post 4 of 26

Re: Can't Download Material library for Revit 2017

05-23-2016 09:45 AM in reply to: jjensen

@jjensen

 

I wouldn't consider your issue that same as the original poster.  They were having download failures while installing the software.  You have your softwar already installed and have a totally different issue.  Smiley Wink

 

I'm not a security signature expert but it sounds like you got some issues in that regards..  @TravisNave any ideas?



 Mark Lancaster


  , Certified Professional in Autodesk Inventor 2014/2015/Exam & AutoCAD 2014 and not an Autodesk Employee


 Installation | Autodesk Virtual Agent | Autodesk Register Once | Activation/Chat | Microsoft FixitDesktop Sub-Grant User Access | Error 1603 | Autodesk Med Resolu LibrayInventor Reset | Screencast


 Kudos is much appreciated if the information I have shared is helpful to you and/or others


 Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Post 5 of 26

Re: Can't Download Material library for Revit 2017

05-23-2016 09:54 AM in reply to: Mark.Lancaster

Yeah, I can't say I have seen this one in particular either.  It could either be a digital signature issue, that can be easily turned off by right-clicking the launch icon and choosing Enable/Disable Digital Signal Icons and unchecking the box then rebooting.   Or maybe a problem with the internet connection to Autodesk proxy servers.

Post 6 of 26

Re: Can't Download Material library for Revit 2017

05-23-2016 11:43 AM in reply to: TravisNave

Tried the the Uncheced box and reboot, didn't change.  Had a look at the proxy server; that is a negative as well.

Post 7 of 26

Re: Can't Download Material library for Revit 2017

06-12-2016 07:47 PM in reply to: lucas.cox

Did you find a solution?

 

I tried to do the seperate download as suggested however it just came up with errors.

 

Can someone please help me as its been siting like this for two days. I have restarted my computer and tried all sorts. it gets to this stage then doesnt make any progress

Post 8 of 26

Re: Can't Download Material library for Revit 2017

06-13-2016 04:09 AM in reply to: rp6207

@rp6207

 

I think your issue is failing due to the method you're using..  If you did follow the steps for a separate download you wouldn't be seeing a dialog stating connecting...

 

Download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.



 Mark Lancaster


  , Certified Professional in Autodesk Inventor 2014/2015/Exam & AutoCAD 2014 and not an Autodesk Employee


 Installation | Autodesk Virtual Agent | Autodesk Register Once | Activation/Chat | Microsoft FixitDesktop Sub-Grant User Access | Error 1603 | Autodesk Med Resolu LibrayInventor Reset | Screencast


 Kudos is much appreciated if the information I have shared is helpful to you and/or others


 Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Post 9 of 26

Re: Can't Download Material library for Revit 2017

09-22-2016 04:02 PM in reply to: TravisNave

i used the links you mentioned, but they wont open anything, its a blank page with this on top left "An error occurred while processing your request.

Reference #50.34a0db17.1474585216.3e96dbe"

 

i've been trying to install Revit 2017 and the only thing missing is the Autodesk Material Library 2017, but it has been 2 days and it still says connecting, i have a 100mbps internet and my computer is connected to an ethernet cable, so my internet is not the problem

what can i do with this?

Post 10 of 26

Re: Can't Download Material library for Revit 2017

10-07-2016 08:55 PM in reply to: a00749294

Same problem here. Download's not working.

Post 11 of 26

Re: Can't Download Material library for Revit 2017

10-25-2016 04:31 PM in reply to: a00749294

I am having the exact same problem and I have tried everything I can think of.  All past versions are uninstalled.  I have completely uninstalled and reinstalled the entire 2017 package and it always gets stuck at the materials library says [4 of 5 or 268 of 113 complete] and then in the upper corner says connecting.  I have tried turning the sleep mode off on my computer, running no other programs during install including no other devices on my internet.  Nothing works.  Revit crashes the second I try to access the materials library or change the materiality of a component etc. 

THIS IS SO FRUSTRATING!!!

PLEASE HELP!

 

Re: Can't Download Material library for Revit 2017

11-09-2016 10:18 PM in reply to: SarahECook
Exact same problem here. 268mb in, it stops and says "Connecting..." I followed all of the instructions above, but nothing works.

Re: Can't Download Material library for Revit 2017

11-14-2016 06:42 PM in reply to: Mark.Lancaster

Hi Mark,

 

Is this a complete installation of Revit? I have Revit installed and am using it without any materials. I want to avoid downloaded the software again if I can. Is it possible to download just the material library the way you describe in your post?

 

Thanks.

 

-S

Post 14 of 26

Re: Can't Download Material library for Revit 2017

11-24-2016 05:33 AM in reply to: Mark.Lancaster

i downloaded al three parts of revit LT 2017 but when i double click on the 'Revit_LT_2017_G1_R1_Win_64bit_dlm_001_003.sfx' it shows up step 4. but when i click 'ok' it starts to initialize. after that the pop-up goes away and nothing happens

Re: Can't Download Material library for Revit 2017

12-24-2016 11:39 PM in reply to: lucas.cox

I had a similar problem and I was able to resolve it. I am glad to provide the procedures that I followed that solved the issue. 

 

1) UNINSTALL THE AUTODESK 2017 MATERIAL LIBRARY

 

I know the material library is not installed, but some contents of it are registered in the program files. The best way to full uninstall such contents is by:

 

Open the Autodesk Uninstall Tool: C:\Program Files (x86)\Common Files\Autodesk Shared\Uninstall Tool\R1\UninstallTool.exe

 

Then uninstall all Autodesk Material Library 2017

 

 

2) ACCESS THE AUTODESK EDUCATIONAL FREE SOFTWARE

 

One major thing that I realised is that, installing directly (Install now) from the website installed successfully Autodesk Revit but not the library, instead, ensure you choose the option of DOWNLOAD NOW. This will use the Autodesk download manager, with this, all content of the installation will be downloaded. After the installation is completed, then open and install, the material library will be successfully installed

 

NB: Do not download using BROWSER DOWNLOAD option, this will not download all the installation files. 

 

I hope this is helpful? 

Post 16 of 26

Re: Can't Download Material library for Revit 2017

02-19-2017 05:19 PM in reply to: pavilionconsult

Thank you sooooooooooooo MUCH!!!!!!!!!! It works, you are such a genius!!!

Post 17 of 26

Re: Can't Download Material library for Revit 2017

03-18-2017 06:21 PM in reply to: pavilionconsult

Yes!  Best advice ever....you just saved my life!  Thanks!

Re: Can't Download Material library for Revit 2017

04-05-2017 06:17 AM in reply to: lucas.cox
I am happy the procedures and the tips have been helpful. Thank you for your feedbacks
Highlighted
Post 19 of 26

Re: Can't Download Material library for Revit 2017

04-21-2017 03:35 AM in reply to: pavilionconsult

Hello,

I can't instal the Autodesk Material Library too.

In my computer dont have the Autodesk Material Library in C:\Program Files (x86)\Common Files\Autodesk Shared\Uninstall Tool\R1\UninstallTool.exe.

What can I do now? I

Regards

Janine

 

Post 20 of 26

Re: Can't Download Material library for Revit 2017

04-28-2017 06:11 AM in reply to: pavilionconsult

where do i find this DOWNLOAD NOW thing. Can you link me or show me please 

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