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Message 1 of 9
yigitataozdemir
705 Views, 8 Replies

Can't Download Autocad

Hi, I used autocad before but removed someday. Yesterday, I wanted to download it again but there was a few mixed files were left in my computer from last removal, then I deleted everything for a fresh download. Meaning everything including autodesk shared file and every other autodesk file from program files, documents... I force to remove some files and now I can tell these weren't supposed to removed and now I can't install.

Tried both download and install from autodesk but I got error:
Installation: "an error occurred while preparing the installation"
Download: "Product download consists of multiple files. At least one file is missing or has not been downloaded yet."

 

Considering that I remove everything, that's proably the main problem that it needs some files as maybe autodesk shared file or something to install the product and I can't find these anywhere.

 

How can I solve this?

 

yigitataozdemir_0-1695559304943.png

 

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8 REPLIES 8
Message 2 of 9
Anonymous
in reply to: yigitataozdemir
Message 3 of 9
yigitataozdemir
in reply to: Anonymous

Thank you, I already read this page. It doesn't work. My pop-ups were closed already so I try installation while it also open. Didn't work so close back. Also I don't have any downloaders or installers left on my computer.
Message 4 of 9

Just make sure all files are downloaded. That should tackle the error message.

Message 5 of 9

How can I find the full list of neccessary files so I can check?
Message 6 of 9

See this post.

Message 7 of 9

yigitataozdemir_0-1695748905583.png

Didn't work, installation crashes after few seconds. Same as two days ago. Like I said I probably delete some neccessary files so I can't download autocad now.

Message 8 of 9

Downloading and installing are two different things? Did you manage to download all files using the link provided?

 

As for installation - have a look at this article on how to perform a clean uninstall.

Message 9 of 9

I see two links for autocad product in the link you send me, I download both and after that screen:

yigitataozdemir_0-1695830407682.png

I got the preparing for installation error again.

Like I said it haven't uninstall right because I force remove everything so there is no files left of autodesk.

I imagine format would be an useful choice but I don't really want to do that.

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