hi,
I have tried to download AutoCAD program under the students free license and I entered my University/faculty name to continue the licensing process, It keeps telling me that my University/Faculty isn't in the database & Refused to add it to your database .
I am at Alexandria University , Faculty of Engineering
Did you select add it to the database?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
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I did and as I It keeps getting me back to the first panel that asks me to enter my Univesity name as nothing happened , I think it's a some sortta of a bug
What browser are you using? Have you cleared your browser cache and history? You can reach out to the Educational Support team https://www.autodesk.com/education/support/edu-contact-us-form
There's nothing we as the users can do about this since its managed by Autodesk.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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