Installation & Licensing

Installation & Licensing

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Observer
2 Posts
Post 11 of 73

Re: Can't activate my student account

07-08-2013 09:09 PM in reply to: amanda.k
Many thanks.
Community Visitor
1 Post
Post 12 of 73

Re: Can't activate my student account

08-23-2013 08:43 AM in reply to: leo_nona

Hi 

i have a similar problem i can't activate my account 

 

Sonia

Community Manager
2334 Posts
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Post 13 of 73

Re: Can't activate my student account

08-23-2013 10:07 AM in reply to: soniaepila_92

Hello Sonia!

 

I've just made a correction to your account and you should now have full access. Can you verify on your end?

Community Visitor
1 Post
Post 14 of 73

Re: Can't activate my student account

08-27-2013 12:09 PM in reply to: joane.bonghanoy

my activation e-mail wound come despite asking for multipul re-sends can you plaeas actavate my account?

Employee
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Post 15 of 73

Re: Can't activate my student account

08-27-2013 02:36 PM in reply to: jack_forrester

Hi Jack,

 

I just activated your account. I apologize for the wait.

 

Please let me know if you run into anymore troubles.

 

Thank you!



Jessica Thrasher
Community Visitor
1 Post
Post 16 of 73

Re: Can't activate my student account

08-31-2013 08:02 AM in reply to: leo_nona

I'm having the same problem, I'm not getting the activation code in my e-mail.

Autodesk Support
938 Posts
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Post 17 of 73

Re: Can't activate my student account

09-01-2013 08:19 PM in reply to: hannah1400

Hi Hannah,

 

I checked and logged into your EDU account and everything seems to be working fine. 

 

Let me know if you still cannot access your account. 



Joane Bonghanoy
Community Visitor
1 Post
Post 18 of 73

Re: Can't activate my student account

09-12-2013 02:44 PM in reply to: amanda.k
hi!! I have the same problem could you please help me?
Community Manager
2334 Posts
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302 Solutions
Post 19 of 73

Re: Can't activate my student account

09-12-2013 03:31 PM in reply to: a00887786

Hi Emily,

 

I've just activated your Education Community account / made some account changes. Can you let me know if everything is working?

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation make sure to look in those places, and also explore the option to validate over the phone via text message.

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Community Visitor
1 Post
Post 20 of 73

Re: Can't activate my student account

09-13-2013 07:12 AM in reply to: leo_nona

Hi  I can't activate my student (faculty) account-  no confirmation email has been received.  Can you manually activate?

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