Installation & Licensing
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Post 21 of 199

Re: Can't activate my student account.

11-22-2012 08:47 PM in reply to: santieiffel12

Hi santieiffel12,

 

I have manually activated your Education Community account. You should now be able to log in and download a software.

 



Joane Bonghanoy
Post 22 of 199

Re: Can't activate my student account.

11-24-2012 05:33 AM in reply to: p12rest

i cant activate mine either how do i get it manually activated?

Post 23 of 199

Re: Can't activate my student account.

11-24-2012 09:59 AM in reply to: p12rest

I can't activate my account, please help!

Post 24 of 199

Can´t activate my student acount

11-24-2012 01:28 PM in reply to: p12rest

hello, I´m an engineer student and have been waiting forever for the activation email. How else can i activate my student account??' please help!

Post 25 of 199

Re: Can't activate my student account.

11-25-2012 06:02 PM in reply to: nicolas1.993

Hi James and Nicolas,

 

I can see here that both your accounts were activated. If you still cannot log into the Education Community site, reply to this thread so I can troubleshoot further.



Joane Bonghanoy
Post 26 of 199

Re: Can´t activate my student account

11-25-2012 06:04 PM in reply to: mondo9319

Hi Armando,

 

I have activated your Education Community account. You should now be able to log in and download the software from the site. 

 

Do let me know if you are still having issues logging in. 



Joane Bonghanoy
Post 27 of 199

Re: Can't activate my student account.

11-27-2012 11:04 PM in reply to: p12rest

Hello! I can't activate my account. I never recived the email activation. Somebody could help me?

Thank you!

Post 28 of 199

Re: Can't activate my student account.

11-28-2012 12:19 AM in reply to: elide_eppy

 Hi Elide,

 

I have activated your Education Community account, you should now be able to log in and enjoy the site's benefits.

  

Do reply back if you still encounter any issues logging in.

 

 

 

 



Joane Bonghanoy
Post 29 of 199

Re: Can't activate my student account.

11-29-2012 04:10 AM in reply to: p12rest

My email account does not receive the activation email, so I can't donwload the program. What can I do?

Re: Can't activate my student account.

11-29-2012 04:55 AM in reply to: al52033

Hi al52033, 

 

Welcome to our forums.

 

I have manually activated your account. You should now be able to download the program on Education Community.

 

Regards.



Simona Golisciano
Post 31 of 199

Re: Can't activate my student account.

01-14-2013 07:33 AM in reply to: p12rest

I have try lots of time trying to resend the activation email. I have waited for week and i am not receiving it. please help! thanks !!

Post 32 of 199

Re: Can't activate my student account.

01-14-2013 07:54 AM in reply to: kenneth_lim91

Hi kenneth_lim91, 

 

I've manually activated your account and you should now be able to access your Education Community account normally. I would suggest clearing your browser cache and cookies, close and re-opening your browser before logging in.

 

Regards,



Camilo Lemos

Post 33 of 199

Re: Can't activate my student account.

01-24-2013 02:02 AM in reply to: p12rest

Hi! I've tried to activate my account, but i wont recive an activation code on my email. I've tried loads of times, but i wont  recive anything.

Re: Can't activate my student account.

01-24-2013 02:41 AM in reply to: kenner11

Hello kenner11,

 

Welcome to our forums.

 

We've noticed that the e-mail address in your Education Community account is different from the e-mail address you used to register on this forum. Maybe that's where the problem comes from. Could you please confirm which e-mail address should be used for your Education Community account? Please send me this information through a Private Message. To do so, click on my username (simona.golisciano) and then on "Send this user a private message".

 

Thanks.



Simona Golisciano
Post 35 of 199

Re: Can't activate my student account.

01-24-2013 01:21 PM in reply to: simona.golisciano

I have the same problem as most of the people in this topic. The activation mail just didn't come. Tried several times.

 

Best regards

Post 36 of 199

Re: Can't activate my student account.

01-24-2013 04:35 PM in reply to: grabo

Our apologies for the inconvenience Michal.

 

I've just activated your Education Community account and you should now be good to go!

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

Highlighted
Post 37 of 199

Re: Can't activate my student account.

01-24-2013 06:08 PM in reply to: p12rest

I've been having the same issue. The activation email won't send. I tried going through Facebook first, but it seemed to do nothing. When I use the support tool, it sends me back to the error page that explains I have yet to activate my account. It's all very frustrating, please help!

Post 38 of 199

Re: Can't activate my student account.

01-24-2013 06:40 PM in reply to: nrivera

Hi Nate,

 

I have activated your Education Community account and you should now be able to log in successfully and download our Products.



Joane Bonghanoy
Post 39 of 199

Re: Can't activate my student account.

01-24-2013 11:34 PM in reply to: philip.s

Thank You very much :) Work's fine now

Post 40 of 199

Re: Can't activate my student account.

01-28-2013 03:43 AM in reply to: p12rest

hi it keeps tellling me to activate my account but i already donwload most of the the software and it wont let be resend the email that will let me and just says  manually activate your account or his account is already active and if ive have forgotten your password but i m logined in.

Any help 

many thanks james

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