Hello:
I have a Mac and I run windows 7 in a VM on this mac.
I have been running successfully Sketchbook Designer on windows 7. It's been activated, everything is fine.
I installed the mac version, however, the software wants to activate itself and when I used the same serial number, the activation fails with the message: The serial number you entered is not valid for the product you are trying to activate. Try again.( Error 123).
I also tried to register the software on the website but fails as well. This time the message is: Your Product cannot be registered in Canada. (7)
Can I use the Mac version of the software on the same computer, under the same license?
Thanks,
Solved! Go to Solution.
Hi bogdanc:
If you have the request code, you can send it to me via private message (click on my arlinpega.bibat profile name and then “Send this user a private message”) and I may manually activate it for you. For future reference, should you encounter any activation issue, please contact our Registration and Activation Team directly.
Best Regards,
In the end I solved this by calling the Autodesk Licensing & Registration, they gave me the codes and I've been able to activate the product manually.