Installation & Licensing

Installation & Licensing

Reply
Advocate
113 Posts
1 Kudo
3 Solutions
Post 1 of 4

C3D won't start

94 Views, 3 Replies
10-19-2011 04:34 AM
Hi all, I'm running C3D on a 64 bit machine, but the problem is this. It installed just fine, but when I went and started the program, it went through its phases, but...... when the desktop start to open it did as a flash , and the program just bombed and quit. I have no problems with all my other Autodesk programs. Help is surely needed and is wanted at this point, and BTW, TIA Nick
--
Nick
AEC Design Services
AUTODESK EXPERT ELITE
7035 Posts
812 Kudos
291 Solutions
Post 2 of 4

Re: C3D won't start

10-19-2011 05:28 AM in reply to: caddman6425nah

You might try the Installation & Licensing forum.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

AUTODESK EXPERT ELITE
12472 Posts
1394 Kudos
849 Solutions
Post 3 of 4

Re: C3D won't start

10-19-2011 01:37 PM in reply to: caddman6425nah

Try a repair install or delete the CascadeInfo.cas file and see if you have any luck.

 

For more detailed information about the CascadeInfo.cas file, please refer to the Autodesk Support Knowledge Base article found here:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=13894457&siteID=123112

For non-license related instances where your Autodesk product starts and hangs, please review this Autodesk KB on the InfoCenter:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15228698&linkID=9240617

Advocate
92 Posts
9 Kudos
7 Solutions
Post 4 of 4

Re: C3D won't start

10-19-2011 02:49 PM in reply to: caddman6425nah

I have seen this happen on our laptop.

This is my solution:

 

Try right clicking the AutoCAD Civil 3D icon on your windows desktop--> properties

In the Shortcut Tab, Target field look for  "<<C3D_Imperial>>" at the end of the script. (your custom profile name might be here instead)

change it to "test".  This will build a new profile.

 

Open AutoCAD

Go to OPTIONS--> Profiles Tab and set "<<C3D_Imperial>>" current (or your custom profile name)

 

Unfortunately, this last step needs to be done every time Civil 3D is opened.

Michael Merlino
Civil Engineering Technician / "CAD Manager"
SAN JOSE, CA, USA
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Community Alert

The Autodesk Community Forums, Blogs, and Idea Boards will be in read only mode starting on 2/12 at 9PM PST through 12PM PST on 2/13. Please see the following for more information: Site Maintenance Notification

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Announcements
Community Alert | The Autodesk Community Forums, Blogs, and Idea Boards will be in read only mode starting on 2/12 at 9PM PST through 12PM PST on 2/13. Please see the following for more information: Site Maintenance Notification