Autodesk Sketchbook Pro makes sketch disappear?

renatebs94 · ‎06-26-2016

I'm downladed Autodesk Sketchbook Pro yesterday, and started sketching when suddenly my sketch disappears and I can't draw anymore. I can still see the layer with my drawing right there, but its not there in the drawing area. I only see my background on my pc-desktop. I have windows 10. And I cant see the setting toolbar (the top line with "file", "image", "window" options). I took a screenshot of how it looks now. Help?

Otto · ‎06-26-2016

Hello renatebs94 and welcome to the Autodesk community!

It looks like you want to use a viewer to see a file. The following link(s) should help you resolve the problem:

A360 Viewer: View and share any design file online

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Mark.Lancaster · ‎06-26-2016

Posted twice

Mark Lancaster

& Autodesk Services MarketPlace Provider

Autodesk Inventor Certified Professional & not an Autodesk Employee

Likes is much appreciated if the information I have shared is helpful to you and/or others

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Anonymous · ‎07-11-2016

This is HIDPI problem.

change your HIDPI setting lower

Have a good day