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Autodesk products say license has expired even though it was renewed

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Anonymous
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Autodesk products say license has expired even though it was renewed

I have recently renewed my educational license through March 12th, 2022 and am trying to launch revit and autocad but these products keep telling me my license has expired. I have tried signing in and out of the products to no avail, what steps do I need to do now?

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leowarren34
in reply to: Anonymous

Hi @Anonymous,

Have you requested Revit and AutoCAD from: https://www.autodesk.com/education/edu-software/overview

 

Otherwise follow this article: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Renew-Your-License-dialog-box-appears-when-you-license-with-a-new-Desktop-Rental-serial-number.html

 

Failing that try Education Support: https://www.autodesk.com/education/support 

Leo Warren
Autodesk Student Ambassador Diamond
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