Autodesk network license

[lssleung]

Dear Autodesk,

Please find the attached picture,  I cannot find the AutoCAD 2017 network license from my profile and management list.

Would you help to fix it?

thanks,

Stanley

Product: AutoCAD 2017 License Type: Education Network Access Type: Multi-user Authorized Usage: Installation on network server shareable by up to 3000 concurrent users Product Key: 001I1 Serial Number: xxx-xxxxxxxx Term: 3-year term Licensee: The Hong Kong Polytechnic University

EDIT: We have removed the serial number from your post. Please, do not post your product serial number on public websites and forums such as this one.

[Mark.Lancaster]

@lssleung

Welcome to the community..

For educational account support please contact them here.    We are only users here and don't have access to accounts and/or your information.  Although Autodesk does monitor these forums, it doesn't mean they will see and/or respond to your issue in a timely fashion.