Autodesk Maya 2020 Install Failed

[christm3d]

Hi there,

1 week that I try to install Maya 2020, but it never finishe installing.

Once reached 30% I get Install Failed :

I tried of uninstall every old Autodesk products but problem is still here.

See below Autodesk\ODIS install log :

[Mark.Lancaster]

@christm3d 

Is there any other installation log files?

[christm3d]

Hi Mark ,

What do you mean ?

ODIS folder :

[srinivasarao.potla]

Hi@christm3d,

Thanks for your feedback.

I have checked the log files.

it shows 1603 error.

Did you used install now method to install the product?

Please try with browser download and install the product.

Please try article.

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Error-1603-during-instal...

Please let me know, if it works.

Regards,

Srinivas.

[srinivasarao.potla]

Hi@ christm3d,

Are you trying to install the product in E drive?

2020-01-09T01:20:11.760 [Install Manager: 4224, single] [BootstrapUI INFO] [ BS_Setup::ExecuteCommand ] Launching process: "C:\Users\Chris\AppData\Local\Temp\download_dest\10726439333143320453\Installer.exe" --install_mode install --manifest "E:\Autodesk Maya 2020\Autodesk_Maya_2020_ML_Windows_64bit_dlm\setup.xml" --manifest_xsd "C:\Users\Chris\AppData\Local\Temp\download_dest\10726439333143320453\SetupRes\manifest.xsd" --url_root https://dds.autodesk.com --install_source "E:\Autodesk Maya 2020\Autodesk_Maya_2020_ML_Windows_64bit_dlm" --offline_mode

could you please try to install the product  on c drive?

Please let me know if it works.

Regards,

Srinivas.

[christm3d · Accepted solution]

hi srinivasarao.potla,

I found the solution : Juste manualy uninstall/install Autodesk Licensing Service and install Autodesk 2020 products.

Thank you