Community
Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Autodesk Maya 2017Licensing Error

2 REPLIES 2
Back to Subscription, Installation and Licensing Category
Back to Topic Listing
Reply
Message 1 of 3
aghazada.1672479
Observer
540 Views, 2 Replies
‎03-20-2017 08:33 AM
‎03-20-2017 08:33 AM

Autodesk Maya 2017Licensing Error

Hello,

I get an error when trying to start maya:

maya: Autodesk Maya 2017Licensing ErrorA licensing error occurred that Autodesk systems were not able to handle for you. Please contact Autodesk Customer Support for help in resolving this error.GetFeatureAuthorizationStatus 1 (Failure)

I have installed ntp and it is running. My internet connection seems fine. But I still see this error.

 

My linux distribution is ArchLinux and I have installed and reinstalled the program from Aur.

Please help me!!

Report
0 Likes
Reply
2 REPLIES 2
Message 2 of 3
TravisNave
Mentor
in reply to: aghazada.1672479
‎03-20-2017 01:44 PM
‎03-20-2017 01:44 PM

Make sure your date and time, timezone, and Daylight Saving Time settings are all correct.  If the time is off, your software will not license.  This happens more frequently around Daylight Saving Time, which just occurred.  It's possible that just verifying your time and maybe syncing with a internet time server will correct your issue. 

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
Report
0 Likes
Reply
Message 3 of 3
natasha.l
Alumni
in reply to: aghazada.1672479
‎03-20-2017 04:25 PM
‎03-20-2017 04:25 PM

Hello @aghazada.1672479,

 

Do you have a subscription plan and not have access to activate any other way?

 

Please keep us posted. Thank you.  

 


Natasha
Community Product Support Specialist


Helpful Links:
AutoCAD Videos  | AutoCAD Crashes or Freezes  | AutoCAD Customer Council  | AutoCAD System Requirements   | Prepare your computer for download  |   Autodesk Virtual Agent  |    Clean Uninstall  |    Steps for Setting-Up Student Software

Report
0 Likes
Reply
Reply

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report

Report a website issue