Autodesk Desktop Connector is not fully set up

Autodesk Desktop Connector is not fully set up

alessandro.predario
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Autodesk Desktop Connector is not fully set up

alessandro.predario
Observer
Observer

The good old days are gone. Now i have to install 3 program to use one. Maybe two of these doesn't work. 

 

Autodesk Desktop Connector is not fully set up (in ReCap Photo)! Someone had the same problem? I installed the newest version. 

 

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pendean
Community Legend
Community Legend
Accepted solution
Are you receiving an error?
Restart your PC and double-check log-ins/Account?
Log out of all Autodesk products and sign in only to Desktop Connector?
Log out of Desktop Connector, exit the application, relaunch, and sign in?

RECAP forum is over here https://forums.autodesk.com/t5/recap/ct-p/450
and might get you more relevant user experience replies (and solutions?) as it affects them the most, vs asking in the generic I&L forum that covers all tools and programs from Autodesk.

AND....
1. After uninstalling the application through the Control Panel, delete the following folders:
C:\Users\<USERNAME>\AppData\Local\Autodesk\Desktop Connector
C:\Users\<USERNAME>\AppData\Local\Autodesk\Web Services\DesktopConnector
2. Delete the following registry keys (be advised that it is recommended to first export out or 'save' a copy of the current registry before deleting or modifying any keys):
HKEY_CURRENT_USER>SOFTWARE>Autodesk>Autodesk Desktop Connector
HKEY_LOCAL_MACHINE>SOFTWARE>Autodesk>Desktop Connector
3. After the preceding items are removed, reboot the computer before reinstalling the application.

HTH
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mdavis22569
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@alessandro.predario 

 

Were you able to resolve it from @pendean solution provided? 


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

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