Autodesk Building Design Ultimate 2016

[jennnyx1974]

I am hoping someone can help me!  I have tried numerous times on BOTH of my laptops to install Autodesk Building Design Untimate 2016 (for education).  It seems to work then everything fails at the end of install.  I have copied the error messages below.  It is the same for each component.  Please help.....

2017/2/25:14:01:16 Jennifer JENNSLAPTOP Rollback Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x64) Failed Installation aborted, Result=1619
2017/2/25:14:01:16 Jennifer JENNSLAPTOP Rollback Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Installation aborted, Result=1619
2017/2/25:14:01:16 Jennifer JENNSLAPTOP Rollback Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Installation aborted, Result=1619
2017/2/25:14:01:16 Jennifer JENNSLAPTOP Rollback Microsoft Visual C++ 2005 Redistributable (x64) Failed Installation aborted, Result=1619
2017/2/25:14:01:17 Jennifer JENNSLAPTOP Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619

[Darin.Green · Accepted solution]

@jennnyx1974

First, ensure that you're downloading the software from the Autodesk Virtual Agent

• Once there, use Download Links and navigate to the application you need to download.

NOTE: If there are multiple parts for the download, you'll need to click each part to download them, once they are downloaded double-click Part1 (which will automatically extract the remaining parts) to begin the installation.

[Mark.Lancaster]

@jennnyx1974

Welcome to the community...   Posting just a few lines from your installation log file is not helpful.  Most likely the failure has occured higher since 1619 errors are usually not the root cause of your issue.   So we would need the entire log file to determine the actual root cause.  Either follow @Darin.Green steps or post it.   Just make sure to remove any personal information such as your serial # from the log (before posting it).

[jennnyx1974]

HI there! Below is the whole report....I am getting so frustrated.....


2017/2/27:12:11:50 jennn DESKTOP-DNVCU4A === Setup started on
DESKTOP-DNVCU4A by jennn ===
2017/2/27:12:11:50 jennn DESKTOP-DNVCU4A Path_Length: 155
2017/2/27:12:11:50 jennn DESKTOP-DNVCU4A Current Directory
C:\Autodesk\Building_Design_Suite_Ultimate_2016_r2_English_Win_32_64bit_wi_en-us
2017/2/27:12:11:50 jennn DESKTOP-DNVCU4A Launch
2017/2/27:12:11:50 jennn DESKTOP-DNVCU4A CommandLine /PK 766H1 /SN
xxx-xxxxxxxx /akamai /sid SESSION_ID /skipEULA /student /url "
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/Building_Design_Suite_Ultimate_2016_r2_Englis...
"
2017/2/27:12:11:50 jennn DESKTOP-DNVCU4A Path_Length: 155
2017/2/27:12:11:50 jennn DESKTOP-DNVCU4A Current Directory
C:\Users\jennn\AppData\Local\Temp\_AI7C92.tmp
2017/2/27:12:11:59 jennn DESKTOP-DNVCU4A === Setup ended ===

2017/2/27:12:11:51 jennn DESKTOP-DNVCU4A === Setup started on
DESKTOP-DNVCU4A by jennn ===
2017/2/27:12:11:51 jennn DESKTOP-DNVCU4A Path_Length: 155
2017/2/27:12:11:51 jennn DESKTOP-DNVCU4A Current Directory
C:\Users\jennn\AppData\Local\Temp\_AI7C92.tmp
2017/2/27:12:11:51 jennn DESKTOP-DNVCU4A Launch
2017/2/27:12:11:58 jennn DESKTOP-DNVCU4A Download Skipped SETUPMARKER
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/SETUPM...
2017/2/27:12:11:58 jennn DESKTOP-DNVCU4A Download Skipped SETUP_CONFIG
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/SETUP_...
2017/2/27:12:11:59 jennn DESKTOP-DNVCU4A PageOpen LaunchDialog
2017/2/27:12:14:13 jennn DESKTOP-DNVCU4A PageOpen LicenseDialog
2017/2/27:12:14:13 jennn DESKTOP-DNVCU4A PageOpen ProductInfoDialog
2017/2/27:12:14:13 jennn DESKTOP-DNVCU4A PageOpen ProductSelectionDialog2
2017/2/27:12:14:36 jennn DESKTOP-DNVCU4A PageOpen FullProgressDialog
2017/2/27:12:14:40 jennn DESKTOP-DNVCU4A Download Play STARTMARKER
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/STARTM...
2017/2/27:12:14:40 jennn DESKTOP-DNVCU4A Download Complete STARTMARKER
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/STARTM...
2017/2/27:12:14:40 jennn DESKTOP-DNVCU4A Download Skipped VCREDIST2005X86
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/VCREDI...
2017/2/27:12:14:40 jennn DESKTOP-DNVCU4A Installing Microsoft Visual C++
2005 Redistributable (x86): "C:\Autodesk\WI\Autodesk Building Design Suite
Ultimate 2016\3rdParty\x86\VCRedist\2005\vcredist_x86.exe" /q:a
/T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn
/l*v C:\Users\jennn\AppData\Local\Temp\vcredist_x86_2005.log"" "
2017/2/27:12:14:59 jennn DESKTOP-DNVCU4A Install Microsoft Visual C++ 2005
Redistributable (x86) Succeeded
2017/2/27:12:14:59 jennn DESKTOP-DNVCU4A Download Skipped VCREDIST2005X64
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/VCREDI...
2017/2/27:12:14:59 jennn DESKTOP-DNVCU4A Installing Microsoft Visual C++
2005 Redistributable (x64): "C:\Autodesk\WI\Autodesk Building Design Suite
Ultimate 2016\3rdParty\x64\VCRedist\2005\vcredist_x64.exe" /q:a
/T:C:\WINDOWS\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn
/l*v C:\Users\jennn\AppData\Local\Temp\vcredist_x64_2005.log"" "
2017/2/27:12:15:15 jennn DESKTOP-DNVCU4A Install Microsoft Visual C++ 2005
Redistributable (x64) Succeeded
2017/2/27:12:15:16 jennn DESKTOP-DNVCU4A Download Skipped
VCREDIST2012X86UPD4
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/VCREDI...
2017/2/27:12:15:16 jennn DESKTOP-DNVCU4A Installing Microsoft Visual C++
2012 Redistributable (x86) Update 4: "C:\Autodesk\WI\Autodesk Building
Design Suite Ultimate 2016\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe"
/install /quiet /norestart /log
C:\Users\jennn\AppData\Local\Temp\vcredist_x86_2012_UPD4.log
2017/2/27:12:15:20 jennn DESKTOP-DNVCU4A Install Microsoft Visual C++ 2012
Redistributable (x86) Update 4 Succeeded
2017/2/27:12:15:20 jennn DESKTOP-DNVCU4A Download Skipped
VCREDIST2012X64UPD4
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/VCREDI...
2017/2/27:12:15:20 jennn DESKTOP-DNVCU4A Installing Microsoft Visual C++
2012 Redistributable (x64) Update 4: "C:\Autodesk\WI\Autodesk Building
Design Suite Ultimate 2016\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe"
/install /quiet /norestart /log
C:\Users\jennn\AppData\Local\Temp\vcredist_x64_2012_UPD4.log
2017/2/27:12:15:23 jennn DESKTOP-DNVCU4A Install Microsoft Visual C++ 2012
Redistributable (x64) Update 4 Succeeded
2017/2/27:12:15:24 jennn DESKTOP-DNVCU4A Download Skipped
VCREDIST2005SP1ATLX86
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/VCREDI...
2017/2/27:12:15:24 jennn DESKTOP-DNVCU4A Installing Microsoft Visual C++
2005 SP1 Redistributable ATL Security Update (x86):
"C:\Autodesk\WI\Autodesk Building Design Suite Ultimate
2016\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a
/T:C:\WINDOWS\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn
/l*v C:\Users\jennn\AppData\Local\Temp\vcredist_x86_2005.log"" "
2017/2/27:12:15:49 jennn DESKTOP-DNVCU4A Install Microsoft Visual C++ 2005
SP1 Redistributable ATL Security Update (x86) Succeeded
2017/2/27:12:15:49 jennn DESKTOP-DNVCU4A Download Skipped
VCREDIST2005SP1ATLX64
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/VCREDI...
2017/2/27:12:15:49 jennn DESKTOP-DNVCU4A Installing Microsoft Visual C++
2005 SP1 Redistributable ATL Security Update (x64):
"C:\Autodesk\WI\Autodesk Building Design Suite Ultimate
2016\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe" /q:a
/T:C:\WINDOWS\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn
/l*v C:\Users\jennn\AppData\Local\Temp\vcredist_x64_2005.log"" "
2017/2/27:12:16:09 jennn DESKTOP-DNVCU4A Install Microsoft Visual C++ 2005
SP1 Redistributable ATL Security Update (x64) Succeeded
2017/2/27:12:16:10 jennn DESKTOP-DNVCU4A Download Skipped RVT
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/RVT.ta...
2017/2/27:12:16:10 jennn DESKTOP-DNVCU4A Installing Autodesk® Revit® 2016:
TRANSFORMS=":en-us.mst;:all.mst;C:\Users\jennn\AppData\Local\Temp\_AI7C92.tmp\x64\RVT\RVT-standalone.mst"
ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Building
Design Suite Ultimate 2016" INSTALLDIR="C:\Program Files\Autodesk\"
FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/2/27:12:20:52 jennn DESKTOP-DNVCU4A Install Autodesk® Revit® 2016
Succeeded
2017/2/27:12:20:52 jennn DESKTOP-DNVCU4A Download Skipped STEEL
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/STEEL_...
2017/2/27:12:20:53 jennn DESKTOP-DNVCU4A Installing : ADSK_EULA_STATUS=#1
MUILANG=en-us SETUP_PACKAGENAME="Autodesk Building Design Suite Ultimate
2016" SETUP_PACKAGECODE={B1FDF4CC-20D6-4036-97B7-C12AA9682C4F}
SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0
SETUP_PRODUCTDEPENDENCIES=";;;;"
PACKAGEUPI={387CDD37-0549-4FF6-BFC6-F3FB1FF21629}
ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Building Design Suite Ultimate
2016" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/2/27:12:20:55 jennn DESKTOP-DNVCU4A Install Autodesk Workflows 2016
Succeeded
2017/2/27:12:20:55 jennn DESKTOP-DNVCU4A Download Skipped CM
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/CM.tar...
2017/2/27:12:20:55 jennn DESKTOP-DNVCU4A Installing Autodesk® Material
Library 2016: ADSK_EULA_STATUS=#1 MUILANG=en-us
SETUP_PACKAGENAME="Autodesk Building Design Suite Ultimate 2016"
SETUP_PACKAGECODE={B1FDF4CC-20D6-4036-97B7-C12AA9682C4F}
SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0
SETUP_PRODUCTDEPENDENCIES=";;;;"
PACKAGEUPI={387CDD37-0549-4FF6-BFC6-F3FB1FF21629}
ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Building Design Suite Ultimate
2016" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/2/27:12:21:06 jennn DESKTOP-DNVCU4A Install Autodesk® Material
Library 2016 Succeeded
2017/2/27:12:21:07 jennn DESKTOP-DNVCU4A Download Skipped CMILB
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/CMILB....
2017/2/27:12:21:07 jennn DESKTOP-DNVCU4A Installing Autodesk® Material
Library 2016 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us
SETUP_PACKAGENAME="Autodesk Building Design Suite Ultimate 2016"
SETUP_PACKAGECODE={B1FDF4CC-20D6-4036-97B7-C12AA9682C4F}
SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0
SETUP_PRODUCTDEPENDENCIES=";;;;"
PACKAGEUPI={387CDD37-0549-4FF6-BFC6-F3FB1FF21629}
ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Building Design Suite Ultimate
2016" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/2/27:12:21:15 jennn DESKTOP-DNVCU4A Install Autodesk® Material
Library 2016 - Base Image Library Succeeded
2017/2/27:12:21:15 jennn DESKTOP-DNVCU4A Download Play CMILL
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/CMILL....
2017/2/27:12:22:01 jennn DESKTOP-DNVCU4A Download Aborted CMILL
http://edutrial.autodesk.com/NET16SWDLD/2016/BDSADV/WI/{FB034848-2F6A-4A7A-90C5-E17FBAB7290A}/CMILL....
2017/2/27:12:22:01 jennn DESKTOP-DNVCU4A Install Autodesk® Material Library
2016 - Low Image Library Failed Download Failed, Installation aborted,
Result=1603
2017/2/27:12:22:09 jennn DESKTOP-DNVCU4A Rollback Autodesk® Material
Library 2016 - Base Image Library Succeeded
2017/2/27:12:22:21 jennn DESKTOP-DNVCU4A Rollback Autodesk® Material
Library 2016 Succeeded
2017/2/27:12:23:08 jennn DESKTOP-DNVCU4A Rollback Autodesk® Revit® 2016
Succeeded
2017/2/27:12:23:08 jennn DESKTOP-DNVCU4A Rollback Microsoft Visual C++ 2005
SP1 Redistributable ATL Security Update (x64) Failed Installation aborted,
Result=1619
2017/2/27:12:23:08 jennn DESKTOP-DNVCU4A Rollback Microsoft Visual C++ 2005
SP1 Redistributable ATL Security Update (x86) Failed Installation aborted,
Result=1619
2017/2/27:12:23:09 jennn DESKTOP-DNVCU4A Rollback Microsoft Visual C++ 2012
Redistributable (x64) Update 4 Failed Installation aborted, Result=1619
2017/2/27:12:23:09 jennn DESKTOP-DNVCU4A Rollback Microsoft Visual C++ 2012
Redistributable (x86) Update 4 Failed Installation aborted, Result=1619
2017/2/27:12:23:09 jennn DESKTOP-DNVCU4A Rollback Microsoft Visual C++ 2005
Redistributable (x64) Failed Installation aborted, Result=1619
2017/2/27:12:23:09 jennn DESKTOP-DNVCU4A Rollback Microsoft Visual C++ 2005
Redistributable (x86) Failed Installation aborted, Result=1619



Jenn Proctor

[Mark.Lancaster · Accepted solution]

@jennnyx1974

Thanks for sharing it..  So this is why we needed the entire log file..

Your installation is simply failing due to the method (web installer) you're using.  This method is unreliable and shouldn't be used. 

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.