Autodesk account login fails when username contains certain special characters

[Anonymous]

I recently set my Autodesk account username to the following:

[object_Object]

After I made this change, I discovered that I was no longer able to login to my account on the Autodesk website. After entering my login details, I was just redirected to a blank page. This was tested on Firefox 86.0.1 and Edge 89.0.774.54.

I also tried pressing the "Autodesk Account" button in Fusion 360, where I was still logged in. This sent me to a blank page in my browser with the following error:

xoauth_problem=parameter_rejected&xoauth_parameters_absent=oauth_redirect_url&oauth_error_message=Invalid%20value%20for%20parameter%3Aoauth_redirect_url

The oauth_redirect_url parameter in the URL was the following:

oauth_redirect_url=https%3A%2F%2Faccounts.autodesk.com%2Fusers%2F[object_Object]%2Fview

After I removed the square brackets from my username, the issue stopped occurring.

I was asked by the live chat support agent to post this bug report here.

[natasha.l]

Hello @Anonymous, 

Thank you for sharing this information with the community. Someone else may experience this issue in the future. 😊

I would like to add to your post by letting the community know that not all character symbols in usernames are supported. To learn more about these characters review DBCS. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.