My iMac with AutoCAD LT 2017 loaded on it died last week. The motherboard and hard drive were both not repairable, so I bought a new iMac. All my data was backed up on Time Capsule, so I migrated everything onto the new iMac. The AutoCAD program shows in the applications folder but doesn't load. This error message appears:
AutoCAD LT Alert
Folders on your computer that AutoCAD needs access to are not available. AutoCAD cannot run untiil the folder permission issues are resolved.
I've opened the License Transfer Utility, but that doesn't solve the issue. I did a chat with AutoCAD tech support, but the person was unable to help me. She promised that someone else would email me about the issue, but no response in several hours.
Do I just need to download and reinstall the program? If I do that, will the original serial number and product key activate the program? My subscription runs until 2019, so I now that's not the problem.
Thanks for any advice,
Solved! Go to Solution.
I'm not a MAC user/expert but from this posting it looks like you have to uninstall and reinstall the product to resolve this issue.
, Certified Professional in Autodesk Inventor 2014/2015/Exam & AutoCAD 2014 and not an Autodesk Employee
Installation | Autodesk Virtual Agent | Autodesk Register Once | Activation/Chat | Microsoft Fixit | Desktop Sub-Grant User Access | Error 1603 | Autodesk Med Resolu Libray | Inventor Reset | Screencast
Kudos is much appreciated if the information I have shared is helpful to you and/or others
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I just uninstalled the program and reinstalled it. I attempted to register the new program with the old serial number and product key, but this was not accepted. How do I get a proper code to activate the new program?
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