Autocad Lite 2018 - Install Issues

Autocad Lite 2018 - Install Issues

Anonymous
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Message 1 of 3

Autocad Lite 2018 - Install Issues

Anonymous
Not applicable

The install routine stalls at the Autodesk Materials Librarystage - approx 250 MB into the install file.

 

The install fails - I get the Autodesk message stating that 

 

Acad Lite screen.jpg

 

end lines from log

 

2017/5/21:21:14:08 Installing DirectX Runtime:
"C:\Autodesk\WI\Autodesk AutoCAD LT 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/5/21:21:14:52
DirectX Runtime return code: 0

 

2017/5/21:21:14:52
Install DirectX Runtime Succeeded


2017/5/21:21:14:56 Download Play CM
http://efulfillment.autodesk.com/NET18SWDLD/2018/ACDLT/28B6A007-E963-4F73-883B-61DCE39E44B1/WI/{B18E...

 

2017/5/21:21:20:26 Download Aborted CM
http://efulfillment.autodesk.com/NET18SWDLD/2018/ACDLT/28B6A007-E963-4F73-883B-61DCE39E44B1/WI/{B18E...

 

2017/5/21:21:20:26 Install Autodesk Material Library 2018 Failed Download Failed, Installation aborted, Result=1603

 

2017/5/21:21:20:27 Rollback DirectX Runtime Failed Failure is ignored, Result=1619

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Message 2 of 3

Otto
Alumni
Alumni
Hello m.mallaby and welcome to the Autodesk community!

It looks like you are seeing Error 1619 while trying to install a program. The following article(s) should help you resolve the problem:

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Autodesk program installation fails

BIM 360 Add-in install error: "A newer version of this software is already installed"


I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
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Message 3 of 3

Mark.Lancaster
Consultant
Consultant

Your installation is simply failing due to the method (web installer) you're using.  This method is unreliable and shouldn't be used. 

 

 

 

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.

2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

 

 

 

Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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