Autocad License manager cannot connect to internet - Kasperksy to blame?

[GilesPhillips]

Hi all,

Recently been having issues with the licence manager not being able to connect to the internet - despite having a good connection for all other software/services.  Having worked through the guide published it was apparent that the Kaspersky virus scanner was to blame.

Now I've connected again, my software is happy, for now.  However I would like to confirm if there's a whitelist or some other settings that can be applied to the virus software to ensure this doesn't happen again.

Does anyone have any suggestions or further reading for me?

thanks

G

[Anonymous]

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@GilesPhillips wrote:

Now I've connected again, my software is happy, for now.  However I would like to confirm if there's a whitelist or some other settings that can be applied to the virus software to ensure this doesn't happen again.

Does anyone have any suggestions or further reading for me?

thanks

G

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in that same link you provided it has a solution

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/What-U...