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AutoCAD Installation Error

Anonymous

AutoCAD Installation Error

Anonymous
Not applicable

Hello!

I want to test AutoCAD. The problem I am having, though, is that whenever I try to install the program it fails. 
The version I am trying to install is the 2018 one, as my computer doesn´t meet the 2019 requirements. 


I hope you can help me 🙂

 

This is my error code:

2019/1/18:16:27:43	acer	AC	=== Setup started on AC by acer ===
2019/1/18:16:27:43	acer	AC	Path_Length: 158
2019/1/18:16:27:43	acer	AC	Current Directory C:\Autodesk\AutoCAD_2018_German_Win_32_64bit_wi_de-DE
2019/1/18:16:27:43	acer	AC	Launch 
2019/1/18:16:27:43	acer	AC	CommandLine	/PK 001J1 /SN xxx-xxxxxxxx /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/AutoCAD_2018_German_Win_32_64bit_wi_de-DE_Setup.exe?dummy=0"		
2019/1/18:16:27:43	acer	AC	Path_Length: 158
2019/1/18:16:27:43	acer	AC	Current Directory C:\Users\acer\AppData\Local\Temp\_AIA7DE.tmp
2019/1/18:16:34:28	acer	AC	=== Setup ended ===

2019/1/18:16:27:46	acer	AC	=== Setup started on AC by acer ===
2019/1/18:16:27:46	acer	AC	Path_Length: 158
2019/1/18:16:27:46	acer	AC	Current Directory C:\Users\acer\AppData\Local\Temp\_AIA7DE.tmp
2019/1/18:16:27:46	acer	AC	Launch 
2019/1/18:16:27:48	acer	AC	Download	Play	SETUPMARKER	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/SETUPMARKER_x64.tar.lzma2
2019/1/18:16:27:49	acer	AC	Download	Complete	SETUPMARKER	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/SETUPMARKER_x64.tar.lzma2
2019/1/18:16:27:50	acer	AC	Download	Play	SETUP_CONFIG	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/SETUP_x64.tar.lzma2
2019/1/18:16:34:27	acer	AC	Download	Complete	SETUP_CONFIG	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/SETUP_x64.tar.lzma2
2019/1/18:16:34:27	acer	AC	Install	CustomCallback	Info	Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\acer\AppData\Local\Temp\_AIA7DE.tmp\Setup\AcSetup.dll
2019/1/18:16:34:27	acer	AC	Install	CustomCallback	Info	Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2019/1/18:16:34:30	acer	AC	PageOpen	LaunchDialog		
2019/1/18:16:34:47	acer	AC	PageOpen	LicenseDialog		
2019/1/18:16:34:47	acer	AC	PageOpen	ProductInfoDialog		
2019/1/18:16:34:47	acer	AC	PageOpen	ProductSelectionDialog2		
2019/1/18:16:34:56	acer	AC	PageOpen	FullProgressDialog		
2019/1/18:16:34:57	acer	AC	Download	Play	STARTMARKER	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/STARTMARKER_x64.tar.lzma2
2019/1/18:16:34:58	acer	AC	Download	Complete	STARTMARKER	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/STARTMARKER_x64.tar.lzma2
2019/1/18:16:34:58	acer	AC	Download	Play	DIRECTX	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/DIRECTX.tar.lzma2
2019/1/18:16:35:13	acer	AC	Download	Complete	DIRECTX	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/DIRECTX.tar.lzma2
2019/1/18:16:35:13	acer	AC	Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2019/1/18:16:36:10	acer	AC	DirectX Runtime return code: 0
2019/1/18:16:36:10	acer	AC	Install	DirectX Runtime	Succeeded	
2019/1/18:16:36:15	acer	AC	Download	Play	CM	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/CM.tar.lzma2
2019/1/18:16:41:09	acer	AC	Download	Aborted	CM	http://edutrial.autodesk.com/NET18SWDLD/2018/ACD/E2D388C2-9E3B-4D52-959D-A1E04692126B/WI/{A63B0248-6E6E-4ADA-80EC-9DCE346A466B}/CM.tar.lzma2
2019/1/18:16:41:09	acer	AC	Install	Autodesk Material Library 2018	Failed	Download Failed, Installation aborted, Result=1603
2019/1/18:16:41:09	acer	AC	Rollback	DirectX Runtime	Failed	Failure is ignored, Result=1619

 

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Replies (4)

Alfred.NESWADBA
Consultant
Consultant

Hi,

 

please use first the browser download so you get the installation files downloaded before the installer starts, instead of the "Install Now" method (>>>details<<<).

 

Then make sure you have full admin permissions, you have disabled antivirus, then right click the exe (first exe of the downloads if more than one file has to be downloaded) and use option "start as administrator".

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
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(not an Autodesk consultant)

Anonymous
Not applicable

Thanks for your reply.

As I said I would like to try AutoCAD, i haven´t bought it yet and I don´t find a way to "browser download" a testversion of AutoCAD

 

 

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natasha.l
Alumni
Alumni

Hello @Anonymous, 

 

I understand that you do not meet the requirements to run AutoCAD 2019 on your operating system, but trials of our software are only available for the latest version, trials are not available for previous versions. 

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

 

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leowarren34
Mentor
Mentor

What hardware spec is your system?

Leo Warren
Autodesk Student Ambassador Diamond
Please accept as solution and give likes if applicable.
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