hi every one
i've been painfully trying to fix the problem with no results
so please if any one know how to solve this issue please tell me
regards
Solved! Go to Solution.
Solved by natasha.l. Go to Solution.
Have you exhausted all the KB articles on this?
Good Luck!
Thank you for responding
your replied was very helpful and the "checking licence" problem was solved
but after the start up it hangs again after a few seconds . i don't know may be i deleted some files shouldn't be deleted
i am confused
please help
Is it getting passed the AutoCAD splash screen and you can see the AutoCAD interface or is it still stuck on the splash screen?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
it passes the splash screen and program stats normally , but after a few seconds it hangs and freeze totally
this happened with all my autocad product on my computer
What version is your Autodesk Products?
WHat happens in you disconnect yourself from your network/internet connection before launching the application?
What type of license do you have? Student or paid version?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
i turned off the network connection but nothing happened new
it is autocad 2016 with student version
please see this video for the issue from my computer
https://www.youtube.com/watch?v=oitZoT8lfVU&feature=youtu.be
Not sure if this will help or not...
But try this: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Autode... or this: https://synergiscadblog.com/2015/09/15/cursor-loses-focus-after-installing-autodesk-2016-products/
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
thank you for your help
but those two topics have nothing to do with my issues
the problem is that the software totally freezes .
I fully understand your application is freezing and I'm trying different stuff to see if that's related. I'm not sitting right at your machine so I have no clue what's happening at this point.. There's not an simple button to push and your issue is resolved. Did you even try or just ignore what I sent to you? If you didn't try how do you know that's not the problem.. It may be and may not be... We are troubleshooting the issue and you have to try stuff.
When it locks up..
If you select ALT+SPACEBAR, does the Restore, Move menu appear in AutoCAD like this
or you don't see it at all?
Update: Another thing because you stated other stuff is not working.. Create a new Windows account on your machine and log in with that account and start AutoCAD. Does it work then? If it does that's a big indication your Windows User Profile is bad/corrupt.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @abduallahadi,
Have you resolved the issue? You mentioned that maybe you deleted files by mistake, that may also be the issue.
Try:
Thank you.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
i installed a new windows on my machine and every thing is now
thank you all for your consideration .
Hello @abduallahadi,
Glad to hear you resolved the issue. Thank you for contributing to the community.
The following System requirements for AutoCAD 2016 will help other visitors who have a "checking license" issue. It is important to check the system requirements needed to run the software successfully.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software