AutoCad freeze on loading page

[Anonymous]

Hello everyone,

As you can see in the picture i have a serious problem with autocad 2016 because is not loading up. Just freezes in it. I need it for projects and everything is going bad for me. 

Also msvcp100.dll files missing from directory and after installing the .dll files still not working.

Thanks for your time .

Sincerely ,

TONI.

[john.vellek]

Hi @Anonymous,

I see that you are visiting as a new member. Welcome to the Autodesk Community!

Did you just install this or did something break your operating AutoCAD? How did you know you were missing a DLL?

I guess what I am asking for is a bit of history so I can better understand the issue. What OS are you on? Have you tried repairing C++ and .Net?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[natasha.l]

Hello @Anonymous,

Not sure what download method you used. If you are using a download now or install now you want to try a more effective method called browser download via the Autodesk Virtual Agent. 

1. Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall
2. Log in as an Administrator 
3. Empty your TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter 
4. Temporarily disable your Antivirus software & Firewall
5. Temporarily disable UAC:  Windows 7 , Windows 10 
6. Download all of the parts Autodesk Virtual Agent
7. Locate the download folder and extract (double click) part _001_00X.sfx.exe. If you have a permission issue right click and select, Run as administrator 
8. Files will be directed to C:\Autodesk
9. Follow the prompts to install the program

Please "Accept As Solution" to help others in the community.

[Darin.Green]

@Anonymous

The first thing you should do is update the graphics card driver on the machine by downloading it from the vendor's site ( ie. NVIDIA.com ).

With regards to the MSVCP100.dll issue, there seem to be an issue with Visual C++ as @john.vellek stated For that fix, you can review the article here --> Error: "The program can't start because MSVCR110.dll is missing from your computer." when using Autodesk products

[natasha.l]

Hello @Anonymous,

I wanted to check-in with you, I hope you were able to resolve the issue. Please let us know f you are still encountering an issue and please provide more information. Did this issue occur after installing the product or was the product installed for a while and just started causing an issue. 

If so, please select a response that resolved the issue and click "Accept As Solution" button to help others in the community.