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Autocad Activation Screen is not opening

8 REPLIES 8
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Message 1 of 9
Anonymous
572 Views, 8 Replies

Autocad Activation Screen is not opening

Hello autodesk community, I'm having a problem with regards to activating my AutoCAD.

I opened my application for the first time but it didn't displayed the activation screen.
It only displayed these error messages:

 Capture.JPGCapture2.JPG

 

I tried searching for possible solutions for my problem but I haven't found anything.

Thank you for giving time in this.

 

8 REPLIES 8
Message 2 of 9
lynn_zhang
in reply to: Anonymous

Hi @Anonymous Welcome to Autodesk Community!

 

For licensing assistance, please contact the Activation and Registration team through our Contact Support page. Click "Ask AVA" and follow the steps to chat with an agent or create a case.





Lynn Zhang
Community Manager


Message 3 of 9
Anonymous
in reply to: lynn_zhang

I also forgot this error message. This might be the reason why the activation screen isn't launching.

 

Capture.JPG

Message 4 of 9
lynn_zhang
in reply to: Anonymous

Hi @Anonymous

 

Could you please try the solution in this article: Launching program results in Softlock License Manager error? Hope it helps.

 

 





Lynn Zhang
Community Manager


Message 5 of 9
Anonymous
in reply to: lynn_zhang

I will try to reinstall the program because the solutions you linked didn't worked to me.

Installation takes a couple of hours. 😐

 

Anyways, thanks for your help! 🙂

Message 6 of 9
lynn_zhang
in reply to: Anonymous

@Anonymous You're welcome! 

 

You can re-download the software from our Virtual Agent (click on Download Links, choose product and version). Then try the installation again. Hope it helps!





Lynn Zhang
Community Manager


Message 7 of 9
Anonymous
in reply to: lynn_zhang

Well I tried re-installing the software but after a short time the application doesn't work again. 😞
Message 8 of 9
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Are you seeing the same message again or something else?  Meanings what's not working.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 9 of 9
Anonymous
in reply to: Mark.Lancaster

The security system error I've posted before reoccurred in this installation.

The app. loads after a while it closes.

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