Hi all!
I'm having some trouble during the Autocad 2020 installation. It gives the "famous" error 1603, I have already tried some approaches trying to fix it (clean install, cleaning Temp files, deleting all traces from autocad from my pc, changing NtfsDisable8dot3NameCreation to 0, ...) but nothing seems to have helped.
I would appreciate it if someone could help me solve this problem, before I try to reinstall Windows.
Thanks in advance!
Follow the error log, and a screenshot from AVA.
P.s.: I was able to intall Revit just fine!
2021/2/27:16:35:29 jujub DESKTOP-JHCCSME === Setup started on DESKTOP-JHCCSME by jujub ===
2021/2/27:16:35:29 jujub DESKTOP-JHCCSME Path_Length: 109
2021/2/27:16:35:29 jujub DESKTOP-JHCCSME Current Directory C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm
2021/2/27:16:35:29 jujub DESKTOP-JHCCSME Launch
2021/2/27:16:35:29 jujub DESKTOP-JHCCSME CommandLine
2021/2/27:16:35:29 jujub DESKTOP-JHCCSME Path_Length: 109
2021/2/27:16:35:29 jujub DESKTOP-JHCCSME Current Directory C:\Users\jujub\AppData\Local\Temp\_AI18AE.tmp
2021/2/27:16:35:32 jujub DESKTOP-JHCCSME === Setup ended ===
2021/2/27:16:35:30 jujub DESKTOP-JHCCSME === Setup started on DESKTOP-JHCCSME by jujub ===
2021/2/27:16:35:30 jujub DESKTOP-JHCCSME Path_Length: 109
2021/2/27:16:35:30 jujub DESKTOP-JHCCSME Current Directory C:\Users\jujub\AppData\Local\Temp\_AI18AE.tmp
2021/2/27:16:35:30 jujub DESKTOP-JHCCSME Launch
2021/2/27:16:35:30 jujub DESKTOP-JHCCSME Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\jujub\AppData\Local\Temp\_AI18AE.tmp\Setup\AcSetup.dll
2021/2/27:16:35:30 jujub DESKTOP-JHCCSME Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2021/2/27:16:35:32 jujub DESKTOP-JHCCSME PageOpen LaunchDialog
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME === Setup started on DESKTOP-JHCCSME by jujub ===
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Path_Length: 109
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Current Directory C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Launch
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME CommandLine
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Path_Length: 109
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Current Directory C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp
2021/2/27:16:46:36 jujub DESKTOP-JHCCSME === Setup ended ===
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME === Setup started on DESKTOP-JHCCSME by jujub ===
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Path_Length: 109
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Current Directory C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Launch
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp\Setup\AcSetup.dll
2021/2/27:16:46:34 jujub DESKTOP-JHCCSME Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2021/2/27:16:46:36 jujub DESKTOP-JHCCSME PageOpen LaunchDialog
2021/2/27:16:46:37 jujub DESKTOP-JHCCSME PageOpen LicenseDialog
2021/2/27:16:46:38 jujub DESKTOP-JHCCSME PageOpen ProductInfoDialog
2021/2/27:16:46:38 jujub DESKTOP-JHCCSME PageOpen ProductSelectionDialog2
2021/2/27:16:46:40 jujub DESKTOP-JHCCSME PageOpen FullProgressDialog
2021/2/27:16:46:40 jujub DESKTOP-JHCCSME SetupUiUtil::IsDriveSSD: path is C:\Program Files\Autodesk
2021/2/27:16:46:40 jujub DESKTOP-JHCCSME Installing Microsoft Visual C++ 2012 Redistributable (x86) Update 4: "C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\jujub\AppData\Local\Temp\vcredist_x86_2012_UPD4.log
2021/2/27:16:46:40 jujub DESKTOP-JHCCSME Microsoft Visual C++ 2012 Redistributable (x86) Update 4 return code: 0
2021/2/27:16:46:40 jujub DESKTOP-JHCCSME Install Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Succeeded
2021/2/27:16:46:41 jujub DESKTOP-JHCCSME Installing Microsoft Visual C++ 2012 Redistributable (x64) Update 4: "C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\jujub\AppData\Local\Temp\vcredist_x64_2012_UPD4.log
2021/2/27:16:46:41 jujub DESKTOP-JHCCSME Microsoft Visual C++ 2012 Redistributable (x64) Update 4 return code: 0
2021/2/27:16:46:41 jujub DESKTOP-JHCCSME Install Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Succeeded
2021/2/27:16:46:42 jujub DESKTOP-JHCCSME Installing DirectX Runtime: "C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2021/2/27:16:46:43 jujub DESKTOP-JHCCSME Installing Autodesk Licensing: "C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm\x86\AdskLicensing\AdskLicensing-installer.exe" --mode unattended --unattendedmodeui none
2021/2/27:16:46:52 jujub DESKTOP-JHCCSME Autodesk Licensing return code: 0
2021/2/27:16:46:52 jujub DESKTOP-JHCCSME Install Autodesk Licensing Succeeded
2021/2/27:16:46:52 jujub DESKTOP-JHCCSME Installing Autodesk Desktop App: "C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm\x86\ADSKAPP\AdApplicationManager-WebInstaller.exe"
2021/2/27:16:46:52 jujub DESKTOP-JHCCSME Autodesk Desktop App return code: 0
2021/2/27:16:46:52 jujub DESKTOP-JHCCSME Install Autodesk Desktop App Succeeded
2021/2/27:16:46:55 jujub DESKTOP-JHCCSME DirectX Runtime return code: 0
2021/2/27:16:46:55 jujub DESKTOP-JHCCSME Install DirectX Runtime Succeeded
2021/2/27:16:46:55 jujub DESKTOP-JHCCSME Installing Autodesk® AutoCAD® 2020: TRANSFORMS="C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp\x64\en-US\acad\AcadPS\AcadPS-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2021/2/27:16:46:57 jujub DESKTOP-JHCCSME Install Autodesk® AutoCAD® 2020 Failed Installation aborted, Result=1603
2021/2/27:16:46:57 jujub DESKTOP-JHCCSME Installing Autodesk® AutoCAD® 2020: TRANSFORMS="C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp\x64\en-US\acad\AcadPS\AcadPS-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2020_English_win_64bit_r1_dlm\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2021/2/27:16:46:58 jujub DESKTOP-JHCCSME Install Autodesk® AutoCAD® 2020 Failed Installation aborted, Result=1603
2021/2/27:16:46:58 jujub DESKTOP-JHCCSME Component: ACAD_MAIN failed with code 16032021/2/27:16:46:58 jujub DESKTOP-JHCCSME verifyCertificates The file "C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp\Setup\SolutionProvider.dll" is signed.
2021/2/27:16:46:58 jujub DESKTOP-JHCCSME CertFindCertificateInStore C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp\Setup\SolutionProvider.dll Succeeded
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME Download Skipped SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME verifyCertificates The file "C:\Users\jujub\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe" is signed.
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME CertFindCertificateInStore C:\Users\jujub\AppData\Local\Temp\adsksolutionstub\SolutionProvider.exe Succeeded
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME Extracting files from solution stub
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME verifyCertificates The file "C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp\Setup\SolutionProvider.dll" is signed.
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME CertFindCertificateInStore C:\Users\jujub\AppData\Local\Temp\_AI3BE5.tmp\Setup\SolutionProvider.dll Succeeded
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME AnalyzeInstallFailure() for log file: C:\Users\jujub\AppData\Local\Temp\Autodesk AutoCAD 2020 PSPack Install.log
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME AnalyzeInstallFailure() GetErrorontext returned: Error Context MSI (s) (30:CC) [16:46:58:506]: Product: AutoCAD 2020 - English -- AutoCAD 2020 is not found on this computer. You will need to install AutoCAD 2020 to install this product specific pack.
Action ended 16:46:58: CheckGlobalProductInstalledFail. Return value 3.
Action ended 16:46:58: INSTALL. Return value 3.
Property(S): DiskPrompt = AutoCAD 2020 - English: [1]
Property(S): InstallMode = 2
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME AnalyzeInstallFailure() GetErrorContext returned: Error String fatal error
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=ACD&search=fatal error&sort=score&page=1&v=2020
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME Rollback: Autodesk Desktop App component is exe :Ignored Rollback.
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME Rollback: DirectX Runtime component is exe :Ignored Rollback.
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME Rollback: Microsoft Visual C++ 2012 Redistributable (x64) Update 4 component is exe :Ignored Rollback.
2021/2/27:16:46:59 jujub DESKTOP-JHCCSME Rollback: Microsoft Visual C++ 2012 Redistributable (x86) Update 4 component is exe :Ignored Rollback.
