AutoCAD 2020.1.3 Not Closing Out Properly

[itsam]

I am having an issue where AutoCAD processes are growing in number each time a session is opened.  

I am running the latest update for AutoCAD 2020 (v2020.1.3) as well as the latest update for Single Sign-On (11.3.0.1803).

I can open AutoCAD, run a command (such as ABOUT), then close AutoCAD.  The following processes are still running after AutoCAD closes:

• AdSSO.exe
• acad.exe
• ADPClientService.exe
• AdskLicensingAgent.exe
• GenuineService.exe

These services were NOT running prior to me opening AutoCAD.  When a script opens multiple drawings for processing, these processes increase in quantity until I run out of RAM and no additional AutoCAD sessions will open.  I will add that the script is opening drawings one at a time and closing AutoCAD prior to opening another drawing.  I can reproduce this manually as well. 

I've attached a small video showing a sampling of what is happening.  This is on a server with the following specs:

• Windows Server 2012 R2 Standard
• Intel Xeon Gold 6130 CPU
• 16 GB RAM

We also us network licenses (FlexLM).

Thanks.

[natasha.l]

Hello @itsam, 

Thank you for posting, this issue was raised in the past regarding Autodesk licensing components, take a look at this post. The proper team has been informed regarding this issue, I will add your request as well. 

You can launch cmd prompt as administrator by right-clicking it and running as administrator.

• Navigate to the Start Menu, then type Run to open the app
• Taskkill /f /im _________.xxx

Also make sure to apply the Autodesk Licensing Service Update. 

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