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Installation & Licensing

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Post 1 of 4

autocad 2018 new version from email codes wont work

50 Views, 3 Replies
04-19-2017 03:55 PM

as the title says, i received an: " autocad architecture 2018 non-language specific commercial product upgrade windows from subscription-af only

in the mail and followed the instructions to install, but the serial & code does not work. any thoughts?

Post 2 of 4

Re: autocad 2018 new version from email codes wont work

04-19-2017 06:27 PM in reply to: a.torillo

Dear @a.torillo,

 

Could you confirm if you were installing and activating AutoCAD Architecture 2018 or AutoCAD 2018? Also, what exact error message are you getting? Just want to make sure that you are using the correct license information on the correct software and version.

 

 



Jeffrey Sin

Autodesk Customer Support
Post 3 of 4

Re: autocad 2018 new version from email codes wont work

04-20-2017 04:41 PM in reply to: jeffrey.sin
It is an autocad architecture 2018, I was able to install it fine, yet when attempting to use the serial/code it wont accept it.
Post 4 of 4

Re: autocad 2018 new version from email codes wont work

04-20-2017 06:42 PM in reply to: a.torillo

Hi @a.torillo

 

What was the exact error message you received? Is the error (X) with serial number or product key? Please note that the product key for AutoCAD Architecture 2018 is 185J1.



Lynn Zhang
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