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AutoCAD 2017 License Manager problem

3 REPLIES 3
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Message 1 of 4
knarender239
694 Views, 3 Replies

AutoCAD 2017 License Manager problem

before 2 days from now it works smoothly & yesterday it is saying "license manager is not functioning or is improperly installed. AutoCAD will shut down"

i hv tried ur solutions --

"https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCA..."

& also tried to re-install it but again after re-installing same problem persists

3 REPLIES 3
Message 2 of 4
jeffrey.sin
in reply to: knarender239

Hi @knarender239,

 

Welcome to the Community.

 

Check out and try out the suggested troubleshooting steps mentioned in this article and see if that resolves your issue:

The License Manager is not functioning or is improperly installed.

 

Hope this information helps, let us know how it goes. Thanks.

 



Jeffrey Sin

Autodesk Customer Support
Message 3 of 4

@knarender239

 

I stole this wording/reply from my buddy Darin Green, so he takes all the credit for the steps..  Smiley Wink

 

This should help get your application working. Assuming you have a valid serial number/contract.

Close the application

 

Please note, folders of C:\Programdata and C:\Users\[Username]\Appdata (listed below) are hidden folders and you may need to adjust your viewing settings.

 

On your computer, navigate to: ​​C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F  [<Product Key> is the product key of the Autodesk Application you have]
Delete the LGS.data file.
Navigate to C:\Users\[username]\AppData\Roaming\Autodesk\ folder
Delete the ADUT folder and it's contents
Start the application.

When you start the application, it will prompt you to choose one of the following:

Login - 30 day trial licenses
Serial Number - Standalone and Single-User activation
Network - Network License server for obtaining licenses from a machine on your network

Choose the option that matches your license.  Students will always select serial #.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 4 of 4
natasha.l
in reply to: knarender239

Hello @knarender239,

 

I hope you resolved the issue. Please let us know if you need some more help. 

 

Thanks for posting. Smiley Happy

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