Installation & Licensing
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Installation & Licensing

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Post 41 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

11-22-2016 08:21 AM in reply to: bkspring

Dear yuk.wah.cheng,

 

After trying mulitple fixes during the last months, this finally did the trick for me!

Thank you for posting this fix, I hope it will benefit others as well!

 

Kind regards

 

Post 42 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

11-25-2016 09:36 AM in reply to: j.spierenburg

Hi @j.spierenburg,

 

Apologies for the trouble. Which graphics card are your using, have you updated it recently? Also have you tried the solution for the component not working here? Could you give us more details about your setup?



Matt DiMichele
AutodeskHelp Blog | @AutodeskHelp Twitter

Kudos are greatly appreciated. Everyone likes a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.

Post 43 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

11-28-2016 12:35 PM in reply to: matthew.d
Hi,

I have a AMD Radeon HD 6800, Windows10 Pro 64-bit (legal), Intel core i5-3570K.
The internet explorer fix didn't help ether.
The program works fine at a trail period now. It only crashes at the license check.
After i fill in the Serial number an the product key and push Next the program crashes.

Exact the same happens when i try to activate 3dsmax.

I made a screenclip movie so you can see what happens.

https://we.tl/wMoRFQZJsk

The only thing that i updated was the normal windows updates. No other software updates or patches have been made.

Hopefully you can help...




Hi @j.spierenburg,



Apologies for the trouble. Which graphics card are your using, have you updated it recently? Also have you tried the solution for the component not working here? Could you give us more details about your setup?
Post 44 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

11-28-2016 12:35 PM in reply to: matthew.d
Hi,

I have a AMD Radeon HD 6800, Windows10 Pro 64-bit (legal), Intel core i5-3570K.
The internet explorer fix didn't help ether.
The program works fine at a trail period now. It only crashes at the license check.
After i fill in the Serial number an the product key and push Next the program crashes.

Exact the same happens when i try to activate 3dsmax.

I made a screenclip movie so you can see what happens.

https://we.tl/wMoRFQZJsk

The only thing that i updated was the normal windows updates. No other software updates or patches have been made.

Hopefully you can help...




Hi @j.spierenburg,



Apologies for the trouble. Which graphics card are your using, have you updated it recently? Also have you tried the solution for the component not working here? Could you give us more details about your setup?
Post 45 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-01-2016 08:49 AM in reply to: j.spierenburg

Hi @j.spierenburg,

 

Have you tried removing your license file yet? It is possible that it may have become corrupted and is not allowing the program to launch correctly. Here is how to remove your Autodesk Licensing information.



Matt DiMichele
AutodeskHelp Blog | @AutodeskHelp Twitter

Kudos are greatly appreciated. Everyone likes a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.

Post 46 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-02-2016 08:43 AM in reply to: matthew.d
Get ccleaner and run the registry cleaner. Mine worked fine after that.


David Brown
db.consulting@sasktel.net
306.539.1060
Post 47 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-05-2016 11:49 AM in reply to: matthew.d
I tried, but it didn't work...
Post 48 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-05-2016 11:49 AM in reply to: db.consulting
I also tried that, but it didn't work...
Post 49 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-19-2016 03:18 AM in reply to: j.spierenburg

Help,

 

I've tried the CCleaner, not helped, have logged a call with Autodesk, awaiting response.

 

Post 50 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-19-2016 09:47 AM in reply to: support

Hello @joearrabal @support,

 

Welcome! This may be due to corrupt licensing, internet block, antivirus block, Internet Explorer LAN incorrect setting. 

 

 

Try the following series of steps: 

 

-Delete C:\ProgramData\FLEXnet

-Turn off Antivirus & Firewall and retry

 

-Enable detect settings 

  1. Clear the browser cache
  2. Browse to Control Panel\All Control Panel Items\Internet Option
  3. In the Advanced tab > Reset button to reset Internet Explorer's settings to the defaults
  4. In the Security tab, select Reset All Zones to Default level
  5. In the Content tab, select Clear SSL state
  6. Select Apply In the Control Panel >> Internet Options >> Connections tab >> LAN settings >>Automatically detect settings enabled

I hope this answered your question or resolved the issue, if so please click Kudos or the "thumbs-up!" Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.

 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.






Natasha Laureiro


Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall 

Post 51 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-20-2016 02:23 AM in reply to: joearrabal
Dear support,

I already tried all the common solutions like these. They simply don't work. Isn't there a not already mentioned fix? If you made it, you should know a way around?! I'm waiting for weeks now. And all the autodesk programs give this same problem. Please give us a real solution in stead of copy-past solutions from your own website.
Post 52 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-20-2016 03:27 AM in reply to: j.spierenburg

This was the response I got from Autodesk, and it worked.

 

Script error launching AutoCAD 2017 or AutoCAD LT 2017

 

The solution out of the five mentioned in the link that worked for me was disconnecting the pc in question from the network while starting AutoCAD LT and once the Activation screen appeared reconnect to network and continue.

 

Worked like a dream.

Post 53 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-20-2016 07:34 AM in reply to: support

:( .... Didn't work either... 

Post 54 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-20-2016 03:40 PM in reply to: j.spierenburg

Hello @j.spierenburg,

 

Sorry for the frustration but the suggestions provided have been proven to work for some customers. Try to reset licensing:

 

 

STEP 1: Forcing reactivation of the product

  • Close any running Autodesk programs.
  • Remove all files under C:\Users\<username>\AppData\Roaming\Autodesk\ADUT.
  • Remove all files under C:\ProgramData\Autodesk\ADUT.
  • Go to C:\ProgramData\FLEXnet and delete all files that start with adskflex.

 LGS_data.png

STEP 2:  Reset the license information

  • Using Windows Explorer, browse to the following folder:
    C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F 

 LGS_data2.png

If the folder does not exist, create it. 

 

Note: The <Product_Key> must match the product that is giving the error. For example, if you get the error with 3ds Max 2017 you need to use product key 128I1. This is true even if you installed from a suite.

Delete the LGS.data file, if it exists.

  • Using Notepad (or preferred text editor) create a new text file called LGS.data

Add the following text to the text file:
_STANDALONE (or _NETWORK if the product uses a network license). The text must be all capital letters.

 

Save the file to the following folder:
C:\ProgramData\Autodesk\CLM\LGS\<Product_Key>_2017.0.0.F

 

Launch AutoCAD 2016 - you will need to reactivate it.

 

Please keep me posted. Smiley Happy

 

 

 

 

 

 

 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.






Natasha Laureiro


Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall 

Re: Autocad 2016 stuck at "Checking License" in splash screen. 2012 sticks at ce

12-21-2016 02:10 PM in reply to: ChrisLovelock

I have been a user of Autocad since the version for a 286 was hot. This is not my first rodeo. I have been running 2012 AutoCad since Dec 2011 and had no issues from running on windows 7 through 10........ until an update of Windows 10 just after Thanksgiving of 2016. I contacted Autodesk and was told my version was "not supported on windos 10." I lost an entire day and half following the reinstall, wipe clean, delete files, BS exercises in here. They each sucked up time I dont have and EACH worked randomly to get the program running .... eventually....... but the issue reoccurred EACH TIME.  I was fired from the job I was trying to finish up for a client because of this issue. After rollling back the Windows update to before Thanksgiving, and finally getting the system  running again, I thought I had it solved. However, when I went to print the files for another job, just 4 days ago, I got the dreaded  "Checking License" stall again. NOW when I got it to work by roling back WIndows the original time, I went into Services and disabled Automatic Update Service in windows, SO my machine has not changed since then! The check license is back! About every 4th or 5th time I start Autocad, it gives the same checking license nonsense. I have only been able to fix it each time now by reinstalling through Control Panel, reinsert the disk, (I have a CD) and it will eventually get through the Checking License after an hour. There is NO POSSIBLE WAY that I will pay for a new version "Subscription" when I see 2016, and 2017 owners have the SAME ISSUE!

What is going on here???? Someone else said it best, there is a HUGE problem here. I expect nothing less than a patch for all releases "supported" or not, otherwise I know my next logical step will not be with Autodesk "help". Investing (wasting)  this much time can only be wisely spent learning another system.

Post 56 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-22-2016 12:22 PM in reply to: natashal84

Hi Natasha,

Thanks for your reply, but this is also a know fix on the Autodesk website. It don't work. Special for you i tried again... But no... it still don't work.
So i tried a clean install again by remove all autodesk files, remove all autodesk registry files, used CC cleaner to clean all remaining autodesk files, and reinstall the latest online build. 
And guess what? Same problem. I only see one screen more, with the request code, never able to read that before.

I tried an install at a win 7 system, no problem... Tried a win 10 system at my job, same crash!
So i think (just as "wallenengineering" says)  its a win 10 problem.

Time for some tech guy's to look at it!

(for your information, i'm running Win10 Pro 64-bit (legal)
crash.png

Post 57 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

12-22-2016 03:27 PM in reply to: j.spierenburg

Hello @j.spierenburg,

 

Sorry to hear the issue couldn't be resolved with a more simple fix on our end. Windows 10 updates are a common issue on the forum. 

 

Thank you for reporting back with an update. Please let us know if you have any questions or if you can report back with your findings. 

 

 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.






Natasha Laureiro


Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall 

Post 58 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

01-23-2017 09:51 PM in reply to: support

It worked for me this time. Not sure is this a temporary solution for Autocad 2017 educator version.

Post 59 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

01-24-2017 03:01 AM in reply to: kimmei_poh

Thanks for you reply! It suddenly works now!
finally...

Post 60 of 66

Re: Autocad 2016 stuck at "Checking License" in splash screen. Tried e

01-24-2017 09:43 AM in reply to: j.spierenburg

Hello @j.spierenburg,

 

Thank you for informing the community about what worked for you. 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

 

Keep posting! Smiley Happy

 

 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.






Natasha Laureiro


Helpful Links: Prepare your computer for download |  Autodesk Virtual Agent | Clean Uninstall 

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