AutoCAD 2015 Registration Issues

[karenYEZ84]

I am trying to activate AutoCAD 2015 on my computer at work, It was on the trial and we just purchased the activvation through the link posted in the application. When I try to enter the serial # and product key it gives me the error that "The serial number you entered is not valid. Try again. (1)". I have even tried taking the machine offline and getting a request code, but I can'tfind where i can enter in a request code for previous versions of AutoCAD. Please Help

[Otto]

Hello karenYEZ84 and welcome to the Autodesk community!

It looks like you're getting an "Invalid Serial Number” message or having trouble with your product key while trying to register and activate your Autodesk software. The following article(s) should help you resolve the problem:

Click Top reasons why you may get a Serial Number Error during Activation

And check Error: "Invalid serial number" (standalone activation)

For product key information: Finding Serial Numbers & Product Keys

If you’re having an issue with your product key, please make sure that you are using the correct one for your product (especially if your product comes from a suite). Finally, you should type then numbers and letters in. We do not recommend copy/paste.

If you are still having issues activating your product, you may visit our Activation Contact Us page and submit your inquiry there.

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[Mark.Lancaster]

@karenYEZ84

Welcome to the community and hopefully my (or someone else) reply will be beneficially to you.

Since you’re new to the community I just wanted to inform you this is a worldwide (public) user forum where users are assisting others. For any future postings you may do, please do not include any personal information (such as your serial #) in anything that you share (including screen shots & attachments) with us.

I'm not sure if Autodesk is having issues or not but while doing some licensing testing late yesterday for other Autodesk producst, I got the same message too.

In my signature is a link to chat with the Activation/REgister folks.  See if  that helps, but you will need to wait until the page fully loads in order to see the chat option.  Also you can try the Autodesk Register Once web site, the link is also in my signature.

[karenYEZ84]

Forwarding message onto John for he is the one having registration issues.



Thank you,



Karen Thompson

Project Engineer

Hanson's Installation

210-651-5711 xt 2

361-228-0808 (Mobile)



[email protected]