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Post 1 of 102
Accepted Solution

AutoCAD 2015 0xc0000142 Error occured.

91138 Views, 101 Replies
03-29-2014 12:38 AM

Hello.

 

I installed new autocad 2015 (subscription upgrade).

But I could not start program cause 0xc000142 error.

 

I tested acrobat unstall method and disable vaccine before autocad install, but it is not operate.

 

If someone have solution?

 

I use Windows 7 64bit. 

I have 2 licenses and other pc is no problem to start autocad 2015 but other ones have a start problem.

Post 2 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-30-2014 06:10 AM in reply to: mazel39
What else us different about the two PCs? Did you restart your PC after removing the Acrobat software? Required.


Dean Saadallah
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Post 3 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-30-2014 06:52 AM in reply to: pendean

Yes, I have Acrobat 9 on the Win 7 laptop. I will try removing it and ACLT 2015 and reinstall. Can I reinstall Acrobat 9 after the ACLT is working? (If I get it working) BTW the Win 8.1 desktop does have Acrobat 9 installed and i have no issues with ACLT 2015 installing on it.

Post 4 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-30-2014 04:24 PM in reply to: mazel39

Problem occured pc and not is different only CPU and graphic card.

Also use Windows 7 Professional 64bit and 16GB ram. also same SSD using.

 

2 pcs use acrobat reader XI and language pack.

 

I don't understand why this problem was occured.

Post 5 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 04:53 AM in reply to: mazel39

After some time I have discovered I only needed to uninstall the 64bit Adobe Acrobat 9 AddIn. Then ACLT 2015 will run. I did try uninstalling and reinstalling both products with no luck. It was only after I removed the 64 bit AddIn that all was OK. The only thing is I cannot use 3D Capture in Acrobat now.

Seems strange that all is well on the Windows 8.1 system with both products fully installed. Must be some difference.

 

Thanks for everyones help.

Post 6 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 10:48 AM in reply to: roberts123
Post 7 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 11:40 AM in reply to: david.lau

Excellent job David.

 

So far, it seems that this is being caused by either Adobe Acrobat or nVidia drivers.  Hopefully we can keep these errors to a minimum.

 

Thanks for sharing!

Post 8 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 12:39 PM in reply to: TravisNave

It appears so.  When you look at the AppInit dll, it references an Adobe Acrobat 9 Extended issue.



David Lau
Post 9 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 02:08 PM in reply to: mazel39

Hi All, 

So that mean only autocad has this problem and conflict with other softwares. Softwares like Adobe photoshop, Microsoft Office never had this problem. I think autodesk should solved this problem for the autocad users, we don't have a lot of time for this research...

 

Thanks

 

Post 10 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 02:11 PM in reply to: mazel39
I have the same problem like yours.
Post 11 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 02:12 PM in reply to: kim_pham

AutoCAD now complies with stricter security needs found in Windows 8.1 Application Certification.   Other 3rd party older programs are using an older dll and is not signed and therefore will cause the error.  Based on our reports, Acrobat 9.x affects AutoCAD.  Acrobat is an older program and it is using an older 'unsigned' dll.



David Lau
Post 12 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 02:14 PM in reply to: david.lau
I don't have Adobe Acrobat 9 Pro. I had Adobe Acrobat X Pro and it still have the same problem.
Thanks
Post 13 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 02:17 PM in reply to: kim_pham

kim_pham wrote:

Hi All, 

So that mean only autocad has this problem and conflict with other softwares. Softwares like Adobe photoshop, Microsoft Office never had this problem. I think autodesk should solved this problem for the autocad users, we don't have a lot of time for this research...

 

Thanks

 


@kim_pham, David is right.  This is not an Autodesk problem as much as it is a 3rd party issue.  Furthermore, I have had infinitely more problems with Acrobat and Office than I've ever had with Autodesk products.  I have seen Adobe blow up Outlook in way that you cannot even imagine.

Post 14 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

03-31-2014 05:07 PM in reply to: mazel39

Hi.

I tested your solution but it was not solved.

I uninstalled all of Adobe product (Acrobat 9.5 capture extended and reader XI) but cad was not start (I'll tried several times but failed to start)

 

 

But Thank you for your reply.

Post 15 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

04-01-2014 01:12 AM in reply to: mazel39

I am also experiencing same error issue (0xc0000142)can some one at AutoCAD please help-resolve-fix?


 

Post 16 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

04-01-2014 02:00 AM in reply to: gbarnes

Hi,

 

>> can some one at AutoCAD please help-resolve-fix?

What have you tried from the above suggestions? There is already help available, but you have not answered what you already tested and what your results were.

 

- alfred -

-------------------------------------------------------------------------
Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
-------------------------------------------------------------------------

(not an Autodesk consultant)
Post 17 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

04-01-2014 03:10 AM in reply to: mazel39

Finally. I succeed to install and start autocad 2015.

 

Format PC and reinstall windows 7 Pro x64 and install autocad 2015. lol

Finally, autocad 2015 is start normally.

 

I think autocad need some compatibility patch.

Post 18 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

04-01-2014 04:52 AM in reply to: Alfred.NESWADBA
Hi Alfred I have tried all above suggestions to no avail and am now reinstalling AutoCAD Electrical 2014 because I don't have time for any more attempts
Post 19 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

04-01-2014 06:23 AM in reply to: gbarnes

Use Autoruns for Windows and check out the blog post below:

 

http://upandready.typepad.com/up_and_ready/2014/03/autocad-2015-application-error-0xc0000142-autorun...



David Lau
Post 20 of 102

Re: AutoCAD 2015 0xc0000142 Error occured.

04-02-2014 02:58 AM in reply to: kim_pham

I've the same problem.

I uninstalled Acrobat 9 extended, AutoCAD 2015 is working now. Smiley Happy

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