Autocad 2013 and Windows 8.1 recent update - Help!

[Anonymous]

Hi all,

Having updated Windows to version 8.1 last night, every time I attempt to open Autocad I get the message:

FATAL ERROR: Unhandled Access Violation Reading 0x0020 Exception at 4d704c12h

Can anyone tell me what to do? I've tried the solutions advised - where I can work out how to, but I can't locate the Graphic Card Drivers to uninstall (I wouldn't know what I was doing if I could locate them) and other solutions have made no difference.

Can anyone help?

[david.lau]

I would try this:

http://upandready.typepad.com/up_and_ready/2013/08/fatal-error-autocad-architecture-2014-2012-geforc...

In terms or re-installing a video driver, please check out the following blog post:

http://upandready.typepad.com/up_and_ready/2013/08/tip-reinstalling-a-video-driver.html

For Windows 8.1 support, I would check out this blog post:

http://upandready.typepad.com/up_and_ready/2013/10/windows-81-support-please-upgrade-cautiously.html

[pendean]

Interesting how all the other Autodesk Support folks around here simply state that Win8.1 is not supporters for 2013 or lower... .
Mixed signals, miss the 2013 reference, or finally a workable solution? Your links say no to all.

[Anonymous]

Thank you for your advice: I'll have a cup of tea, take a deep breath and attempt to follow it!