Auto desk design review doesn let us open the drop down menu

[Anonymous]

Hi i have a user struggling to use Autodesk design review.

Initially the error was couldnt open file in it. Ive uninstalled it and reinstalled it a couple of time and applied the 2018 hotfix. However now while i can get files to open the drop down box on the top left hand side just error out and brings up the attached.

I have also included a video of the error.

version 14.0.0.1

[natasha.l]

Hello @Anonymous, 

Try downloading the latest update (version 14.0.2). Make sure to close out of all applications before applying the update. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

Hi There,

We've installed the latest version and still no luck unfortunately.

Any chance we can get a member of the support team to jump on a machine with us.

Issue as before - selecting the drop down menu causes app to crash and send out logs 

Thanks

John