Application Manager Error

[Anonymous]

After the update Application Manager each time you turn on the computer, this error occurs. Also, each time you start the application itself fails and does not come into it, and not only at me such problems after the upgrade. I have a student version.

[ukdxb012]

Hi @Anonymous

In the windows search, find the Autodesk Application Manager shortcut.

Right-click, Open the Properties

Compatibility Tab, check the "Run this program as admin" box.

Restart your computer. Adsk App Manager starts normally.

I found this fix on the following post... http://forums.autodesk.com/t5/installation-licensing/autodesk-application-manager/td-p/5724340

Regards,

Duncan

[matthew.d]

Hi @Anonymous,

Welcome to the community!

Sorry to hear about the issue. Could you try uninstalling the Application Manager and reinstalling it from here?

[AlexDT]

@ukdxb012 I did as you suggested and AAM starts without the error now, but the apps won't install. They start but it just doesn't seem to do anything. I get to see the install button again.

[ukdxb012]

@AlexDT

Please try installing the Service Pack or whatever it is your trying to install manually...

AAM downloads the files locally to your workstation, if you open up AAM and go to 'Settings' then 'Files', you will see the location of the installation files.

My guess is that your AV (AntiVirus) is blocking the install, it's actually being identified as a malicious file.

Regards,

Duncan

[ukdxb012]

Hi @AlexDT

Please try installing the Service Pack or whatever it is your trying to install manually...

AAM downloads the files locally to your workstation, if you open up AAM and go to 'Settings' then 'Files', you will see the location of the installation files.

My guess is that your AV (AntiVirus) is blocking the install, it's actually being identified as a malicious file.

Regards,

Duncan

[AlexDT]

I think I managed to install them all manually, but AAM keeps saying I've got an update. That would be just an inconvenience atm.

[ukdxb012]

Try uninstalling the existing version and reinstalling with the latest from here... http://knowledge.autodesk.com/search-result/caas/downloads/content/autodesk-application-manager.html

If you try to uninstall and it wont, you need to kill the icon in the system tray first before removing.

Could you upload a screenshot of the message you get? I'm curious to know what version your running now and what its showing you in terms of updates, is it a reminder on the latest version to install or what?

Regards,

Duncan

[Anonymous]

Hello

I have the same problem. I press the install button, AAM downloads the update, then i says "pending install". After this it just switches to the Install button, with no update installed. I'm able to install the downloaded update pack manually, and it updates the status to Installed in AAM. I've tried to run AAM as admin and turned of my firewall an anti-virus. And I've re-installed AAM

Do you have any additional things to try.

Thank you.

Best regards

Per Kristian Buene