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Message 1 of 4
cfeng4
191 Views, 3 Replies

Activation email???

I have recently ried to download CAD for a school assignment but it said my account wasn't activated and it won't send to my email- the activation email

3 REPLIES 3
Message 2 of 4
camilo.lemos
in reply to: cfeng4

Hi @cfeng4 and welcome to the Autodesk Community!

 

I wasn't able to find an Education Community account registered with the same email you used to log in to the Autodesk Community here.

 

Did you register your Education account using a different email address? If so, could you please send me that email address via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

Thank you,



Camilo Lemos

Message 3 of 4
sachitnayak1
in reply to: cfeng4

The same thing is happening to me

Message 4 of 4

@sachitnayak1

 

Welcome to the community..

 

Technically you don't need your Autodesk Account in order to download and install your Autodesk application.  Yes you need it resolved to see your serial #, but you can install the application now and use it for free for 30 days until your account is resolved.

 

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

 

Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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