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Installation & Licensing

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Post 1 of 10

3DS Max does not launch

73 Views, 9 Replies
04-04-2017 09:30 PM

Hello and thank you for coming here.

I am not very good at english but i will try my best to explain my problem.

My 3DS Max does not launch... It stucks at initmesh.dlm and i don't know what to do to fix this. There is only one topic about this problem but the answer didnt solves the problem at all. I apreciate your help. 

 

erro.png

 

Thnak you again for reading.

Post 2 of 10

Re: 3DS Max does not launch

04-05-2017 02:55 AM in reply to: fujii.kimio.k

hi did you tried to install a fresh copy of windows and 3ds max both ? let me know...thanks

Autodesk Student Amassdor
Guest & Visiting Lecturer
Ali Sajjad
Post 3 of 10

Re: 3DS Max does not launch

04-05-2017 05:34 AM in reply to: fujii.kimio.k

I don't know how to solve that, but there's more than 1 topic about it...

This one is marked solved:

https://forums.autodesk.com/t5/3ds-max-forum/it-won-t-start/m-p/6499590?nobounce=

 

Maybe you can find your solution there too?

 

This is google's list of topics related to initmesh.dlm on these forums:

https://www.google.nl/search?q=initmesh.dlm&ie=utf-8&oe=utf-8&client=firefox-b&gfe_rd=cr&ei=od7kWKT8...

 

Hope you can get it working!

Niels van der Veer
Inventor professional user & 3DS Max enthusiast
Vault professional user/manager
The Netherlands
My Facebook Friday Pictures Archive

Using IV2016.2.2 Pro, Vault Professional 2017, Win10-64bit

Post 4 of 10

Re: 3DS Max does not launch

04-05-2017 05:51 PM in reply to: -niels-
Thank you for your answer. I looked at the post you mentioned and did
everything that says there, but i still have no clue of what is causing
this problem. I've already made a big search at google but i couldnt get
any info about it. The top two topics winthin the google link you sended
above was not answered either.

Things i have tried:

Then remove all these folders:
C:\Users\%USERPROFILE%\AppData\Roaming\Autodesk\3DSMAX\2016
C:\Users\%USERPROFILE%\AppData\Local\Autodesk\3dsMax\2016 - 64bit
C:\Users\%USERPROFILE%\Autodesk\3ds Max 2016

C:\Program Files\Autodesk\3ds Max 2016
C:\ProgramData\Autodesk\3DSMAX\2016
C:\ProgramData\Autodesk\3dsMax 2016

deleting only C:\Users\%USERPROFILE%\AppData\Local\Autodesk\3dsMax

*deleting C:\Users\%username%\AppData\Local\Autodesk\3dsMax\2017 -
64bit\ENU *
and some others...

Than you in advcance for your help
Post 5 of 10

Re: 3DS Max does not launch

04-05-2017 11:49 PM in reply to: fujii.kimio.k

Judging by what you deleted you did a user profile reset like @Alfred.DeFlaminis suggested in that topic I linked.

If it didn't help, maybe you also have Windows issues...

 

I can't really help, best i can suggest is doing a clean uninstall of 3DS Max and reinstalling making sure UserAccountControl (UAC) is set to the lowest setting and Antivirus and such are temporarily disabled...

 

Hopefully someone else can chime in with other suggestions.

Good luck!

Niels van der Veer
Inventor professional user & 3DS Max enthusiast
Vault professional user/manager
The Netherlands
My Facebook Friday Pictures Archive

Using IV2016.2.2 Pro, Vault Professional 2017, Win10-64bit

Post 6 of 10

Re: 3DS Max does not launch

04-06-2017 01:39 AM in reply to: fujii.kimio.k

a few things I find odd:

 

- your pic at top says 2017

- so why are you trying to fix 2016 directories ? OK, fair enough, maybe you want to clean out all previous versions of Max...let's assume so.

- so it's trying to load Initmesh plugin....but not from C: but from D: according to your pic again....

 

Now I'm not saying you can't install it somewhere else other than C:.....should be possible...but as a safe option, why don't you clean out as much as you can and reinstall and leave it default at C: instead...

 

At least if in the future there's problem...99% of the times people will tell you to fix things here and there on C:\Program Files\Autodesk\3ds Max 201x\

and not from D: like you have.....as I said, it's not impossible to install somewhere else...but you're just likely to confuse yourself than anything.

 

Goodluck.

Post 7 of 10

Re: 3DS Max does not launch

04-06-2017 06:51 AM in reply to: vusta
Ah, sorry about that mistake, i used a soution for a previous version for
this one. it is 2017. Thank you for pointing that.
I will try installing in a different location. I did ot thought about that
haha
Thank you a lot
Post 8 of 10

Re: 3DS Max does not launch

04-06-2017 09:39 AM in reply to: don_3259

I'll try this one too, thank you

Post 9 of 10

Re: 3DS Max does not launch

04-06-2017 06:51 PM in reply to: fujii.kimio.k

Hello,

Thank you guys for the help.

I did a clean uninstall, then installed into "C:/" the 2016 version... 

I tried many things already, but nothing seems to work

 

If you guys figures out something, please tell me. Im already out of options :(

Highlighted

Re: 3DS Max does not launch

04-20-2017 05:22 PM in reply to: fujii.kimio.k

Hello @fujii.kimio.k and welcome to the community,

 

I am very sorry that I missed this thread.  I will transfer it over to Installation and Licensing right away.  

 

Best Regards,


Alfred (AJ) DeFlaminis
3ds Max Technical Support Specialist

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