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3DS Max 2021 Crashes at startup -- tried everything

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Anonymous
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3DS Max 2021 Crashes at startup -- tried everything

Hello,

 

I try to get 3DS Max 2021.2 (2021.0/1) to run. I always got the message:"An error occured and the application will now close"

So here is what I tried:

 

start with 3dsmax -h in different modes

clean uninstall like here 5 times:

https://knowledge.autodesk.com/customer-service/download-install/remove-products/clean-uninstall

and here

https://knowledge.autodesk.com/customer-service/download-install/remove-products/remove-windows-prod...

 

deep registry clean

Disable MaxtoA Plugin

Disable Physx Plugin

 

First i thought it is a license issue, because i can only reach the licence server through the VPN from home but in the log i found:

2020/11/10 23:56:52 INF: [17784] [21624] Authorize for license 3DSMAX2021 successful

2020/11/10 23:56:52 INF: [17784] [21624] License Success

The last entry is always:

2020/11/10 23:57:20 INF: [17784] [21624] Initializing Python version: 3.7.6

 

Then i found in the AdlSDK.log this message mybe this helps ?

2020-11-10 23:56:35.999 [O] Created AdlSdk Logger level [error], API version [3.0.0.33]
2020-11-10 23:56:35.999 [E] Invalid log level was specified by environment variable ADLSDK_LOG_LEVEL[]; fall back to the default [error].

 

I've tried to start with 2021 and the Update to 1 and at last to 2. Nothing works.  Has somebody an Idea?

I need it for my work and have no idea how to proceed?

 

 

 

 

 

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1 RESPUESTA 1
Mensaje 2 de 2
Anonymous
en respuesta a: Anonymous

Found a solution:

 

uninstalles an old Phyton Version 2.66. Afte that 3DS Max starts !!!!

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