Hello,
I try to get 3DS Max 2021.2 (2021.0/1) to run. I always got the message:"An error occured and the application will now close"
So here is what I tried:
start with 3dsmax -h in different modes
clean uninstall like here 5 times:
https://knowledge.autodesk.com/customer-service/download-install/remove-products/clean-uninstall
and here
https://knowledge.autodesk.com/customer-service/download-install/remove-products/remove-windows-prod...
deep registry clean
Disable MaxtoA Plugin
Disable Physx Plugin
First i thought it is a license issue, because i can only reach the licence server through the VPN from home but in the log i found:
2020/11/10 23:56:52 INF: [17784] [21624] Authorize for license 3DSMAX2021 successful
2020/11/10 23:56:52 INF: [17784] [21624] License Success
The last entry is always:
2020/11/10 23:57:20 INF: [17784] [21624] Initializing Python version: 3.7.6
Then i found in the AdlSDK.log this message mybe this helps ?
2020-11-10 23:56:35.999 [O] Created AdlSdk Logger level [error], API version [3.0.0.33]
2020-11-10 23:56:35.999 [E] Invalid log level was specified by environment variable ADLSDK_LOG_LEVEL[]; fall back to the default [error].
I've tried to start with 2021 and the Update to 1 and at last to 2. Nothing works. Has somebody an Idea?
I need it for my work and have no idea how to proceed?