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unhandled exception c0000005(access violation reading 0x0060b)at address 4651af5

unhandled exception c0000005(access violation reading 0x0060b)at address 4651af5

clairelim456
Explorer Explorer
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Message 1 of 7

unhandled exception c0000005(access violation reading 0x0060b)at address 4651af5

clairelim456
Explorer
Explorer

I just opened my autocad as usual it comes out several error message and asked me to reinstall the software, i tried to ignore them and do dwg, but just right I tried to save it and flash close down and came out automated autodesk community error feedback. How should I solve it? Anyone has idea ;(

 

1122

 

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Accepted solutions (2)
4,601 Views
6 Replies
Replies (6)
Message 2 of 7

Mark.Lancaster
Consultant
Consultant

@clairelim456 

 

This could point to the following

 

 

 

If this fatal error is based on the startup of a 2018 product line, make sure you have this >>licensing hot fix<< installed

 

 

 

1.  You need to >>clean out<< your personal temp (%temp) folder with in Windows.  You will not be able to delete everything but try to delete as many files and folders as possible.

 

2.  Run a repair on your Autodesk product.  Go to Windows Control Panel/Program and Features/Add & Remove Programs, locate your Autodesk product and right mouse select to uninstall/change.  Select repair when the menu comes up.

 

3.  You have an outdated graphics card driver or a card that's not supported.  Don't rely on Windows telling you its up-to-date.  Go directly to Windows Device Manager and locate your graphics card under dispay adapter.  Right mouse click on the card and select proprieties.  Go to the "Driver" tab and look at the driver date.

 

4.  Issues with Microsoft C++  --> https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r...

 

5.  Issues with Microsoft Netframe https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r...

 

 

 

In end try each one before moving onto the next one.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 7

clairelim456
Explorer
Explorer

installation.PNG

what does that mean ?

it came out when I try to install   Autodesk License Service (x64) - 5.1.5 Hotfix .

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Message 4 of 7

Mark.Lancaster
Consultant
Consultant
Accepted solution

@clairelim456 

 

Did you read my posting? If you're using 2018, make sure to install it.   However your images show you're using the 2020 product and most likely you already have it installed.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 5 of 7

mdavis22569
Mentor
Mentor
Accepted solution

To add to what Mark posted

 

Have you seen the following AKN article about this:

 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Except...


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

Message 6 of 7

clairelim456
Explorer
Explorer

it happens to be the region settings. I uncheck the beta unicode option and the error doesn't appear again when launching.

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Message 7 of 7

mdavis22569
Mentor
Mentor

Awesome glad I could help 

 

Mike


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

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