Unable to uninstall Autodesk Application Manager

[Anonymous]

Hello,
On 9/30/2014 I downloaded the AutoCAD Trial version AutoCAD_2015_English_Win_32_64bit_Trial_wi_en-us_Setup and because my old computer was running very slow afterwards, I have uninstalled it. As you know, during the installation process the Autodesk Application Manager comes along, uninvited, and now I cannot uninstall it at all. I have uninstalled everything else, or so I believe, however, when I try to uninstall the Autodesk Application Manager the mesage"Autodesk application Manager is still running on this computer. All instances must be quit prior to uninstall"
Nothing is running... I don't know what else to do to uninstall this final element... :(.

Do you have any other ideas that myght help me,Please?

[mdavis22569]

You're on a 2014 post @johnmalone0 

Try using the Microsoft FixIt tool 

but you might need to redownload it for removal

[johnmalone0]

Thank you foe the reply, I have already tried the fixit tool with no joy. I will not try to redownload it and see if that works. Thanks,

[johnmalone0]

Hi sorry to come back about this again, but I have now tried to redownload it and reinstall it and it all seemed to work okay, however when I try to uninstall it I still get the same message. Any more ideas? Thanks in advance.

[mdavis22569]

Do you have this folder:

C:\Program Files (x86)\Autodesk\Autodesk Desktop App

here is the file:

removeAdAppMgr.exe

[johnmalone0]

Again thank you for the reply. That has been helpful and it seems to have overcome the initial problem. Now though it aborts the uninstall saying that the removeAdAppMgr.dat file is missing. Would you have this file also?

Many thanks,

John.

[mdavis22569]

What's in the folder I shared with you? 

I would try doing a reinstall from here:

https://www.autodesk.com/desktop-app

[johnmalone0]

The file in the folder you sent is just the removeAdAppMgr.exe file. There doesn't seem to be any sign of the removeAdAppMgr.dat file which the uninstaller is looking for.  I have followed your second link and redownloaded and installed the app again however similar to yesterday this hasn't worked. I have attached a picture of the app screen once opened. Thanks.

[mdavis22569 · Accepted solution]

try this:

Autodesk Desktop App.zip

[johnmalone0]

@mdavis22569  I copied the required files from the .zip folder you sent and it has worked.

Thank you so much for your help with this, I really appreciate it.

Hope you have a fantastic new year.

Many thanks,

John.

[mdavis22569]

Happy to help!

Have a great New Year!