Unable to Install Civil 3D Updates, etc

Unable to Install Civil 3D Updates, etc

HJiang85U97
Advocate Advocate
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Unable to Install Civil 3D Updates, etc

HJiang85U97
Advocate
Advocate

Tried to install Civil 3D 2025.2.4 through Autodesk Access but failed - Update reached 87% then quitted.

HJiang85U97_0-1766158672469.png

Then I tried to download the update and manually install it but couldn't find it:

HJiang85U97_1-1766158766038.png

 

In Autodesk "All products and services" webpage, I can't even find AutoCAD/Civil 3D/Revit!

HJiang85U97_3-1766158907740.png

 

Is something wrong with my account?

 

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Message 2 of 3

pendean
Community Legend
Community Legend

@HJiang85U97 wrote:

...In Autodesk "All products and services" webpage, I can't even find AutoCAD/Civil 3D/Revit!

HJiang85U97_3-1766158907740.png


The above simply means you either used the incorrect login credentials, or your accounts admin person withdrew the software from being assigned to you. You only ever see the software that is tied to the correct email address and account.

 


@HJiang85U97 wrote:

Tried to install Civil 3D 2025.2.4 through Autodesk Access but failed - Update reached 87% then quitted.

HJiang85U97_0-1766158672469.png

 


To be clear, what is on screen is the UPDATE if and only if you already have C3D2025 already installed.

 

Do you actually have C3D2025 installed? If yes, did you get to the Accounts Page from inside C3D2025 or did you use another method?

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HJiang85U97
Advocate
Advocate

I do have Civil 3D 2025 installed. The version is 2025.2.3

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