Unable to install autocad 15,16 or 17

[Anonymous]

Hi,

I'm trying to install autocad pretty much any version will do. I have access to the student versions which im trying to install but every version gives the same problem, I've turned of my firewall as well to try and help as well as clearing my temp folder, but im out of ideas. Below is the installation log, any help would be appreciated.

2017/7/26:18:23:47 ross_ LAPTOP-PTNUIJNU === Setup started on LAPTOP-PTNUIJNU by ross_ ===
2017/7/26:18:23:47 ross_ LAPTOP-PTNUIJNU Path_Length: 157
2017/7/26:18:23:47 ross_ LAPTOP-PTNUIJNU Current Directory C:\Autodesk\AutoCAD_2015_English_Win_32_64bit_Trial_wi_en-us
2017/7/26:18:23:47 ross_ LAPTOP-PTNUIJNU Launch
2017/7/26:18:23:47 ross_ LAPTOP-PTNUIJNU CommandLine /PK 001G1 /SN xxx-xxxxxxxx /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/AutoCAD_2015_English_Win_32_64bit_Trial_wi_en-us_..."
2017/7/26:18:23:47 ross_ LAPTOP-PTNUIJNU Path_Length: 157
2017/7/26:18:23:47 ross_ LAPTOP-PTNUIJNU Current Directory C:\Users\ross_\AppData\Local\Temp\_AIE162.tmp
2017/7/26:18:24:17 ross_ LAPTOP-PTNUIJNU === Setup ended ===

2017/7/26:18:23:48 ross_ LAPTOP-PTNUIJNU === Setup started on LAPTOP-PTNUIJNU by ross_ ===
2017/7/26:18:23:48 ross_ LAPTOP-PTNUIJNU Path_Length: 157
2017/7/26:18:23:48 ross_ LAPTOP-PTNUIJNU Current Directory C:\Users\ross_\AppData\Local\Temp\_AIE162.tmp
2017/7/26:18:23:48 ross_ LAPTOP-PTNUIJNU Launch
2017/7/26:18:23:48 ross_ LAPTOP-PTNUIJNU Download Play SETUPMARKER http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/SETUPMARKE...
2017/7/26:18:23:48 ross_ LAPTOP-PTNUIJNU Download Complete SETUPMARKER http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/SETUPMARKE...
2017/7/26:18:23:48 ross_ LAPTOP-PTNUIJNU Download Play SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/SETUP_x64....
2017/7/26:18:24:16 ross_ LAPTOP-PTNUIJNU Download Complete SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/SETUP_x64....
2017/7/26:18:24:17 ross_ LAPTOP-PTNUIJNU Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ross_\AppData\Local\Temp\_AIE162.tmp\Setup\AcSetup.dll
2017/7/26:18:24:17 ross_ LAPTOP-PTNUIJNU Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/7/26:18:24:17 ross_ LAPTOP-PTNUIJNU PageOpen LaunchDialog
2017/7/26:18:24:22 ross_ LAPTOP-PTNUIJNU PageOpen LicenseDialog
2017/7/26:18:24:22 ross_ LAPTOP-PTNUIJNU PageOpen ProductInfoDialog
2017/7/26:18:24:22 ross_ LAPTOP-PTNUIJNU PageOpen ProductSelectionDialog2
2017/7/26:18:24:46 ross_ LAPTOP-PTNUIJNU PageOpen FullProgressDialog
2017/7/26:18:24:46 ross_ LAPTOP-PTNUIJNU Download Play STARTMARKER http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/STARTMARKE...
2017/7/26:18:24:46 ross_ LAPTOP-PTNUIJNU Download Complete STARTMARKER http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/STARTMARKE...
2017/7/26:18:24:46 ross_ LAPTOP-PTNUIJNU Download Play VCREDIST2012X86UPD4 http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/VCREDIST20...
2017/7/26:18:24:49 ross_ LAPTOP-PTNUIJNU Download Complete VCREDIST2012X86UPD4 http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/VCREDIST20...
2017/7/26:18:24:49 ross_ LAPTOP-PTNUIJNU Installing Microsoft Visual C++ 2012 Redistributable (x86) Update 4: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\ross_\AppData\Local\Temp\vcredist_x86_2012_UPD4.log
2017/7/26:18:24:50 ross_ LAPTOP-PTNUIJNU Install Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Succeeded
2017/7/26:18:24:50 ross_ LAPTOP-PTNUIJNU Download Play VCREDIST2012X64UPD4 http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/VCREDIST20...
2017/7/26:18:24:53 ross_ LAPTOP-PTNUIJNU Download Complete VCREDIST2012X64UPD4 http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/VCREDIST20...
2017/7/26:18:24:53 ross_ LAPTOP-PTNUIJNU Installing Microsoft Visual C++ 2012 Redistributable (x64) Update 4: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\ross_\AppData\Local\Temp\vcredist_x64_2012_UPD4.log
2017/7/26:18:24:53 ross_ LAPTOP-PTNUIJNU Install Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Succeeded
2017/7/26:18:24:53 ross_ LAPTOP-PTNUIJNU Download Play DIRECTX http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/DIRECTX.ta...
2017/7/26:18:24:58 ross_ LAPTOP-PTNUIJNU Download Complete DIRECTX http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/DIRECTX.ta...
2017/7/26:18:24:58 ross_ LAPTOP-PTNUIJNU Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2017/7/26:18:25:01 ross_ LAPTOP-PTNUIJNU Install DirectX Runtime Succeeded
2017/7/26:18:25:02 ross_ LAPTOP-PTNUIJNU Download Play CM http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/CM.tar.lzm...
2017/7/26:18:25:19 ross_ LAPTOP-PTNUIJNU Download Complete CM http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/CM.tar.lzm...
2017/7/26:18:25:19 ross_ LAPTOP-PTNUIJNU Installing Autodesk Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2015" SETUP_PACKAGECODE={E5C1CEF2-523C-456E-B0A7-DE574483ACD4} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/7/26:18:25:32 ross_ LAPTOP-PTNUIJNU Install Autodesk Material Library 2015 Succeeded
2017/7/26:18:25:32 ross_ LAPTOP-PTNUIJNU Download Play CMILB http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/CMILB.tar....
2017/7/26:18:25:50 ross_ LAPTOP-PTNUIJNU Download Aborted CMILB http://edutrial.autodesk.com/SWDLDNET4/2015/ACD/WI/{ECEFBCAC-BCD2-4AEA-AC1D-A41F223301DE}/CMILB.tar....
2017/7/26:18:25:50 ross_ LAPTOP-PTNUIJNU Install Autodesk Material Library 2015 - Base Image Library Failed Download Failed, Installation aborted, Result=1603
2017/7/26:18:26:05 ross_ LAPTOP-PTNUIJNU Rollback Autodesk Material Library 2015 Succeeded
2017/7/26:18:26:05 ross_ LAPTOP-PTNUIJNU Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2017/7/26:18:26:05 ross_ LAPTOP-PTNUIJNU Rollback Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Failure is ignored, Result=1619
2017/7/26:18:26:05 ross_ LAPTOP-PTNUIJNU Rollback Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Failure is ignored, Result=1619

[Mark.Lancaster · Accepted solution]

@Anonymous

Welcome to the Autodesk User's Community..

Your failing due to the method you're using..

Download and install per:

1.  Clean out your personal temp (%temp%) folder.  Set Windows UAC to never notify, full admin rights, and if possible disable your Anti-Virus/Malware scanning utilities. Also the download should occur over a hard wired connection to the Internet and not over WIFI.

2. Access the Autodesk Virtual Agent and follow the download links to your product.

3. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
4. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
5. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
6. Once the extraction is finished, the installation will automatically start.
7. Follow the installation steps for your product.  At this point you could cancel the installation or create a deployment.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.

[Anonymous]

Thanks mark,

It worked and all is well in the world, thanks for your quick response .