Unable to install - An error occurred while preparing the installation

Unable to install - An error occurred while preparing the installation

10241009109
Community Visitor Community Visitor
738 Views
3 Replies
Message 1 of 4

Unable to install - An error occurred while preparing the installation

10241009109
Community Visitor
Community Visitor

Screenshot 2025-01-05 101755.png

 

[ The subject line of this post has been edited for clarity by @handjonathan Original: what is my problam]

0 Likes
739 Views
3 Replies
Replies (3)
Message 2 of 4

paullimapa
Mentor
Mentor
0 Likes
Message 3 of 4

mdavis22569
Mentor
Mentor

HI @10241009109 


What software are you trying to install? 

If you're getting this, I'd recommend the Direct Download method. 
If it's 2025

https://forums.autodesk.com/t5/installation-licensing/2025-product-download-links/m-p/12663593/highl...


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

0 Likes
Message 4 of 4

handjonathan
Autodesk
Autodesk

Hi @10241009109 

Thanks a lot for posting your question to the forums!   Has the solution suggested by @paullimapa @mdavis22569 helped with your issue?

We look forward to hearing back from you with more information so we can help you as a community! 



Jonathan Hand


Technical Marketing Manager | Construction

0 Likes