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Unable to determine the version of Network License Manager

Unable to determine the version of Network License Manager

pedro_polcaroJ4KH4
Observer Observer
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8 Replies
Message 1 of 9

Unable to determine the version of Network License Manager

pedro_polcaroJ4KH4
Observer
Observer

This problem is appearing for me when I try to install AutoCAD, regardless of the version.

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1,358 Views
8 Replies
Replies (8)
Message 2 of 9

pendean
Community Legend
Community Legend

You need a more modern computer that meets the system requirements @pedro_polcaroJ4KH4 

pendean_0-1745854125573.png

 

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Message 3 of 9

pedro_polcaroJ4KH4
Observer
Observer

But my computer has the necessary requirements. 

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Message 4 of 9

Fabio_souzaLZYZE
Community Visitor
Community Visitor

Pedro, estou com o mesmo problema usando a licença de educador. O suporte técnico não resolveu. Parece que não está instalando o servidor de licenças e isso está impedindo a instalação de continuar.

I have the same problem using the educator license. Technical support did not resolve the issue. It appears that the license server is not being installed and this is preventing the installation from continuing.


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Message 5 of 9

Simon_Weel
Advisor
Advisor

The error translates to something like "Unable to determine the version of network license manager due to an unknown error".  What kind of license do you use? Is this Educational?

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Message 6 of 9

pedro_polcaroJ4KH4
Observer
Observer

Yes, that's the translation. I use educational access.

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Message 7 of 9

pedro_polcaroJ4KH4
Observer
Observer

Eu ja tentei entrar em contato com o suporte algumas vezes, mas nao deu certo. Estou cogitando resetar o windows para ver ser da. 

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Message 8 of 9

202507056
Community Visitor
Community Visitor
Message 9 of 9

pedro_polcaroJ4KH4
Observer
Observer

Thank you so much, I was trying to solve the problem for weeks. It worked.

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