Unable to activate software

[dave.parkerCKLC4]

I have downloaded and installed Autocad LT 2020 and purchased a user licence via Pugh Computers.  I have the certificate with the serial number, but on trying to activate the serial number, I get the error message that the serial number is not valid.

How do I get this product activated please?

[imadHabash]

Hi,

>> I get the error message that the serial number is not valid.

would you check causes that may a reason for your case here please  ? >> Click <<

[pendean]

Go back to the seller for assistance: or get your money back.

[Anonymous]

This is most likely the reason. If you are not the user, you will need to sign in as the Contract Manager and assign the license to the user first. The subscription is still identified with a serial number for administrative purposes but if your subscription is activated by sign in, you should never have been sent the serial number as it just confuses people.