start up problem for AutoCAD 2017

[Anonymous]

Hello,

      I had sucessfully installed AutoCAD 2017 in my windows 7.When I opened the application for the first time it had displayed a message

      "FATAL ERROR:  Unhandled e06d7363h Exception at fd33a06dh".Then the autocad application closed automatically.But it had sent an error report

       to Autodesk. There is no reply. So please provide a solution for this. I have also attached the image which appeare d on my screen.

       Alagappan.SP

[pendean · Accepted solution]

Is R2017 fully patched and updated? You have to do so manually https://knowledge.autodesk.com/support/autocad/downloads

Also read this, sounds like your issue https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Progra...

[natasha.l · Accepted solution]

Hello @Anonymous,

Welcome to the community. I would like to add to this, you want to make sure you are set up properly on your system to successfully run the software. So please run through our steps provided testing the software to see if it launches from time to time to see which resolved the issue. 

1. Update to the latest certified graphics drivers & Adjust Global Setting to run it 
2. Check the system requirements for the software to meet all requirements 
3. Verify the Microsoft Products (Visual C++, Libraries, .NET) properly installed by checking the install log or Control Panel (uninstall/reinstall)
4. Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall 
5. Download all of the parts Autodesk Virtual Agent & Re-Install the product

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

[natasha.l · Accepted solution]

Hello @Anonymous,

I wanted to check-in with you, I hope you were able to resolve the issue. 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous,

Thank you for coming back to the forum and contributing to the community by Accepting As Solution & letting us know what resolved the issue.