Single-user, standalone license type when deployed via SCCM asks for sign in

[david_lowe2]

We have several commercial licenses of AutoCAD LT 2020, which are described as stand-alone, single user subscription. I've used the deployment tool from the setup program to create a deployment package so we can automate installation via SCCM. The only problem is , when we launch the software, it asks for sign on with Autodesk ID. We have never had to do this before. Is packaging using the deployment tool the correct method for automating this type of license for this product? It's odd because when I use an  administrative type Autodesk ID to logon, the software then unlocks, but the login state is as though the user isn't actually logged on (still "sign on" at top right menu, once product is usable). This to me indicates an issue with the installation and license using serial key and product ID at deployment creation. 

Can anyone help? I'd really like to  be able to use the deployment tool to create SCCM deployment package (even though our license types don't use a license server). I'm installing all components separately (As is policy in our establishment) using the template scripts as starting points. The installation seems to work; the launching is spurious! Just a thought - can I use a licpath.lic file and "fool" the program into thinking it's only standalone?

[david_lowe2]

SORRY! I meant Autodesk ID NOT Adobe ID! (I deal with that much software these days .....)

[Mark.Lancaster]

@david_lowe2 

There are 2 types of single user subscription based products and sounds like perhaps you don't have a full understanding in how subscription based product works..

1. Serial # based:  Which means you select the serial # link below the single user/multi user button on the let's get started dialog.   You enter the assigned serial # and product key and then the user signs in.
2. Sign in (Autodesk ID):   Which means you select the single user button on the Let's get start dialog and the user signs in

Depending on what you have for your license, the admins of your subscription must create a user under the Autodesk Account and assign the use of the software to them.    Has this even been done?

In addition for 2020, have you updating the licensing mechanism:  https://synergiscadblog.com/2019/07/24/autodesk-licensing-mechanism/

[Anonymous]

Hi Mark

Thanks very much for your reply, it does indeed seem our account admin will have to do something with user accounts. Just to note though, when I create a deployment for SCCM using the deployment tool, you don't seem to get the  "Getting Started" option ever appearing when you launch the software, just the  prompt for Autodesk login. I'm going to speak with one of our account admins later today, to see if I can get this working. The license details I can see though suggest that "standalone" and "single user" type don't need  a login, which does appear to contradict what I read elsewhere on the Autodesk site! Maybe as you say, I just don't fully understand the intricacies of the licensing models .... thanks again for your  comments!