this might be a problem with the visuall c++ parts of the install
you might need to run these installs manually from the install files
its under the 3rd party/x64/VCRedist folder on the installation media
DarrenP
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Hi @Anonymous
Welcome to the community!
Could you provide a little more detail please regarding the issue.
By configuration do you mean the actual configuration of 2 versions of Revit in terms of content, ini file etc or do you mean 2 installs of 2 different versions and issues when installing?
Do you have any log files you could upload in order to troubleshoot.
an example of the issue in 3DS Max is provided here... http://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/The-application-has-failed-to-start-because-its-side-by-side-configuration-is-incorrect.html
i cant seems to run the software still after i downloaded the visuall c++ files. help me ! i need help