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Revit cannot load link... Missing Add-ins ADSK

Revit cannot load link... Missing Add-ins ADSK

mdhutchinson
Advisor Advisor
13,806 Views
9 Replies
Message 1 of 10

Revit cannot load link... Missing Add-ins ADSK

mdhutchinson
Advisor
Advisor

Cannot load Revit Link missing ADSK

 

Can't seem to find this addin...

 

HELP!

 

Capture.PNG

Accepted solutions (1)
13,807 Views
9 Replies
Replies (9)
Message 2 of 10

pendean
Community Legend
Community Legend
Accepted solution
Is BIM360 available to you on your subscription accounts page here https://manage.autodesk.com/cep/#products-services/all
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Message 3 of 10

mdhutchinson
Advisor
Advisor

2 points I'd like to make...

 

  1. So I tested adding this Revit Link on my machine to a new Project. The same error popped, including one that says that the "... Link will be unloaded".  However, the link seemed to get added in-spite of the error. Indeed it showed up like you'd need a link to do. I saved the project, closed and reopened. On opening the new Project with this link, it opened without issue. The error is apparently benign and can be ignored
  2. On the missing ADSK BIM360 add-in. You recommended going to https://manage.autodesk.com/cep/#products-services/all. The only 360 item I see is 360 Mobile. However, I do see under Product Updates BIM 360 Revit 2018 Add-in.

 

This project was downloaded from BIM360 Teams... I assume it was copied there by a C4R Admin whose team was running Collaboration for Revit. We are not running our MEP model  on C4R... rather we are (I assume) uploading our work back up to BIM360 Teams to be loaded into the C4R model.

 

Does this make sense - am I understanding this correctly?

Message 4 of 10

pendean
Community Legend
Community Legend
I agree with your observation in item #1.
For #2 You most likely need the bim360 add-in you see in your account downloads if your project source agrees.

FWIW You will need to contact the project's BIM360 team admin for their expectations on what you need to do with their project.
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Message 5 of 10

Anonymous
Not applicable

This solved it for me with one difference.

 

My link was working fine for weeks when it suddenly unlinked and disappeared.

The advice I got from others with that problem was to reload. It woulnd't work. Got that same error but there was no link.

 

I had to restart revit, delete the link and link the revit file seperately.

I still got the error but as with you, the link appeared and I am back to normal (after the annoying task of turning off the linked model/annotation items I didn't want to see which had now all come back as well.)

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Message 6 of 10

jkidder
Collaborator
Collaborator

I just had a user getting this error.  What we found out after some experimenting was that they had archived a copy of the model locally, but didn't close all the views of that model.   Then they continued working in the BIM 360 version, and were seeing mis-matched graphics because the link was visible in one view but not in the other.  

 

Not the reason the error was written, but another reason it might be appearing.

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Message 7 of 10

aravinth.kumarNDUTV
Explorer
Explorer

Any solution for this am also facing same issue. From BIM 360 detached revit  file when i linked to Mep to arch same POP-UP dialogue is showing

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Message 8 of 10

cdautodesk17
Observer
Observer

Same issue. Not able to resolve. Revit 2022 version any suggestions please update.

cdautodesk17_1-1723467197976.png

 

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Message 9 of 10

robertDCZNB
Participant
Participant

It appears this problem has resurfaced recently.  I am seeing new Autodesk Help articles and updates for Desktop Connector, but none of the solutions are working for me.

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Message 10 of 10

Dash.b.
Participant
Participant

Just encountered this error in our office. After a few hours of troubleshooting, we found it to be an Autodesk desktop connector issue. One user updated their desktop connector and 2 others did not, somehow causing the model to lose unload all linked Revit models (including any tags or dimensions associated with the links). We resolved this by having all users update their Autodesk Desktop Connector. 

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