Revit 2024.2 install failing - no access to cloud models?

[cadfmconsultants]

I am trying my hardest to re-install Revit 2024. It has installed EASILY until this particular update of 2024.2 is included in the install. Yes, I have done everything it suggests. Yes, I have cleared the registry. On my seventh attempt and monitors close to going out of the window. Anyone else had this issue?

[Thanos603 · Accepted solution]

Hi Shaun

The could not access network location error is a good indication that some remnants from a previous installation remain on this system.  I would recommend uninstalling Revit 2024 using the traditional add/remove programs workflow.  Then manually delete any of the following registry keys that were not removed by the uninstall process:
HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\UPI2\{29B0C913-DAF1-4152-8AE7-A3623A1D4AA0}
HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\UPI2\{484ACE17-2EBF-3D83-AB9B-E0B4EFD8DC62}
HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\UPI2\{63F8F057-85FB-337D-8493-CD003BAEAC52}
HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\UPI2\{6BB52C99-5323-333D-A7E9-D4111DE809FC}
HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\UPI2\{E38A303B-2722-39DE-A741-E841A50C62FF}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\0A4B643700420150000007C5D0680240
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\B9B50AC9204201501A4BFF7F6A08EF55
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\B9B50AC9304201501A4BFF7F6A08EF55
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\B9B50AC9404201501A4BFF7F6A08EF55
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\B9B50AC9504201501A4BFF7F6A08EF55
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\0A4B643700420150000007C5D0680240
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\1A4B643700420150000007C5D0680240
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Patches\B9B50AC9204201501A4BFF7F6A08EF55
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Patches\B9B50AC9304201501A4BFF7F6A08EF55
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Patches\B9B50AC9404201501A4BFF7F6A08EF55
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Patches\B9B50AC9504201501A4BFF7F6A08EF55
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\0A4B643700420150000007C5D0680240
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{15E35943-74DB-3938-8C8D-3A68E74001BF}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49A82B2D-DA3A-36FB-88CD-1B45776FFD21}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7346B4A0-2400-0510-0000-705C0D862004}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9A3A5733-181A-3FAE-902A-CA01EEE1A2FD}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B6BF3582-6DA2-30C2-9699-A097A91AA967}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FCEB3AFE-37D5-362D-8764-9037B5EC6764}

This should leave your system in a clean state where Revit 2024 and the 2024.2 update can be installed successfully.

[cadfmconsultants]

Thanks for this. I will try this out later this evening. Stay tuned!

[Simon_Weel]

Don't have a solution for your problem but I wonder - I regularly see forum posts of Expert Elite Members. I thought they would have a more direct way to contact Autodesk support persons?