Renew Issue

[prayoga.bintang]

Hello, My student license will expired in 30 days from 6/20/2022. I got email that i have to renew my educational access. Then i clicked the link in the email and went to the Autodesk website. I Log In and the problem occurs. It is written that i should go to Personalized Badge and a button for the Renew Now will appear but turns out it doesn't. Please help.

[leowarren34 · Accepted solution]

Hi @prayoga.bintang,

Try waiting 24 hours to allow the system to update. If that is still an issue, contact educational support, who can help get you verified. https://knowledge.autodesk.com/contact-support