"Establish an internet connection to continue" for Within 2016

"Establish an internet connection to continue" for Within 2016

Anonymous
Not applicable
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Message 1 of 3

"Establish an internet connection to continue" for Within 2016

Anonymous
Not applicable

When I try to start Autodesk Within I get this error:

Snap1.jpg

 

I have been unable to get past this screen everytime I open Within, and I've tried uninstalling and reinstalling multiple times, but I still get this error. How can I fix this?

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Message 2 of 3

Otto
Alumni
Alumni
Hello b.n.johnson and welcome to the Autodesk community!

It looks like you're seeing the "Desktop Subscription Licensing" error. This error sometimes occurs due to an Autodesk licensing hotfix, lack of proper connection like network flow is blocked by Proxy Server or an Autodesk Servers Issue. The following article(s) should help you resolve the problem:

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Desktop Subscription Licensing Error: "Establish an Internet connection to continue"

Desktop Subscription customers get “Establish an internet connection to continue” error at login

Quick Start Guide: Setting up your Autodesk Desktop Subscription Software

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


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Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
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Message 3 of 3

Anonymous
Not applicable

Those articles were for 2014 and 2015 release versions, however I went ahead and tried the solutions presented but they did not help me with my problem.

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