Processing Error

[Anonymous]

Whenever I try to activate my AutoCAD 2018 account, it shows a processing error every time. The error says that the system encountered a problem registering or activating your product.What should I do.Can someone help?

[Mark.Lancaster]

@Anonymous 

Welcome to the Autodesk COmmunity.,

What type of license do you have?  Student or commercial?

[Anonymous]

Student

[Mark.Lancaster]

@Anonymous 

If you go into manage.autodesk.com and log in and under all products and services, do you see you application there?

[Anonymous]

Yes I see it there

[Mark.Lancaster]

@Anonymous 

Try activating offline https://knowledge.autodesk.com/customer-service/download-install/activate/manual-activation-registration

[Anonymous]

Is it possible if you could make some changes to my account or help me manually activate it?Because I have had this issue for very long already and I need to use AutoCAD urgently for my school work. Or is it possible if you could provide me an activation code?I would greatly appreciate it

[Mark.Lancaster]

@Anonymous 

I'm a user just like you.   I have no access to your Autodesk Account or activation of your product.

Remember this is a user based forum and not Autodesk support.

In addition since you have an educational/student account, your Autodesk support must be done through and only through the Autodesk Educational support team: https://www.autodesk.com/education/support/edu-contact-us-form

[Anonymous]

I already talked to an agent(about a week ago) and she said she would forward my case to the technical team but so far I have still not received an update